Manager

Thrive; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Technical Project Manager to lead a team focused on managed services, cloud deployment, and engineering processes. The ideal candidate must possess 4+ years of experience across various technologies such as FortiGate, Azure, and M365. Responsibilities include task monitoring for deployment efficiency, team management, and communication with project stakeholders. This role offers opportunities for career growth in a dynamic environment.

Qualifications

• 4+ years of experience in relevant technologies such as M365, Azure, and disaster recovery solutions.
• Ability to lead and develop a team focused on managed services.
• Experience with project management software and ITIL methodology is a plus.

Responsibilities

• Understand and manage Network, Infrastructure, Security, and M365 services.
• Monitor deployment tasks and improve activation times.
• Communicate with project managers and technical staff on deployment progress.
• Manage engineering tasks and provide technical training.

Skills

Team leadership

Technical escalation

Project management

Communication skills

Organizational skills

Tools

FortiGate Firewalls

Meraki Wireless APs and Switches

M365 Stack

Veeam

Zerto

VMWare

Microsoft Hypervisors

Azure Infrastructure

Citrix Cloud Platform

Azure Virtual Desktop

Job description

About Us

Thrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer‑centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look‑out for individuals who don’t view their weekdays spent at ‘a job’ but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!

Overview

The position will work closely with Thrive’s global Project Management Organization (PMO) to serve as a both a technical and administrative escalation point as well as a task assigner. As such the position requires an individual with a diverse depth of technical experience to both understand and develop the skills of the Deployment Engineering team. The ideal candidate needs to possess strong management skills and have experience in managed services and technology solutions. Exceptional communication and organizational skills are necessary to improve the efficiency and activation time of Thrive’s on platform services and products.

Responsibilities

• Develop a deep understanding of Network, Infrastructure, Security and M365 services and products within the Thrive product catalog
• Monitor and assign deployment tasks to engineers as made available by the PMO
• Assess and enhance the technical skills of engineers within the Deployment Engineering team through the development of engineering processes and standardizations
• Actively manage assigned engineering tasks with the goal of improving time required to activate service
• Effectively communicate with project managers and client technical and non-technical staff to explain deployment progress, statuses, requirements, etc.
• Serve as team manager with responsibilities including technical escalation, technical training, time sheet review, PTO approval, overtime hour submittal, expense review/approval/submittal

Qualifications

Minimum

• Ability to lead a team of engineers specialized on Thrive’s MRR based services and products
• Advanced experience (4+ years) in several of the following technologies:
  • FortiGate Firewalls
  • Meraki Wireless APs and Switches
  • M365 Stack
  • Backup and Disaster Recovery, specifically Veeam and Zerto
  • Private Cloud Hosting, specifically VMWare and Microsoft Hypervisors
  • Public Cloud, specifically Azure Infrastructure
  • On-premise managed servers
  • Virtual Desktop Infrastructure, specifically Citrix Cloud Platform and Azure Virtual Desktop
• Experience implementing managed services and information technology solutions

Preferred

• Experience using ServiceNow (or other project management software)
• Experience in ITIL methodology and change management processes
• Willingness to improve team process and contribute to team and company initiatives