Manager, Banking Operations

UNITED OVERSEAS BANK LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent bank in Singapore is seeking an experienced professional for operational oversight in banking operations. The role involves ensuring compliance, managing data accurately, and improving processes. Candidates should have at least 5 years of experience in banking operations and a relevant degree. Strong communication skills and proficiency in MS Office are essential. This position offers an opportunity to lead a dynamic team and participate in impactful projects.

Qualifications

• 5+ years in banking operations.
• Strong attention to detail and ability to manage complex data.
• Knowledge of KYC and compliance procedures.

Responsibilities

• Oversee the accurate setup and maintenance of static data.
• Ensure compliance with internal controls and regulatory requirements.
• Identify opportunities to streamline processes and enhance automation.

Skills

Attention to detail

Communication skills

Interpersonal skills

Process improvement

Risk management

Education

Bachelor’s degree in Banking, Finance, Business Administration, or related field

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Job Responsibilities

• Operational Oversight
  • Oversee the accurate setup and maintenance of static data including account information, customer profiles, pricing, and reference data.
  • Ensure compliance with internal controls, regulatory requirements, and audit standards.
  • Monitor and resolve exceptions, discrepancies, and escalations in a timely manner.
• Process Improvement & Risk Management
  • Identify opportunities to streamline processes and enhance automation.
  • Implement and monitor controls to mitigate operational risks.
  • Participate in system upgrades, UAT testing, and process re-engineering initiatives.
• Reporting & Governance
  • Prepare and present operational metrics, dashboards, and incident reports to senior management.

Job Requirements

• Bachelor’s degree in Banking, Finance, Business Administration, or related field.
• 5+ years in banking operations
• Strong attention to detail and ability to manage complex data.
• Excellent communication (verbal and written) and interpersonal skills.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Knowledge of KYC and compliance procedures.
• Ability to work independently and lead a team effectively.