Manager/Assistant Director, Corporate Resources (Knowledge Management)

Ministry of National Development; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A Singaporean governmental agency seeks a Knowledge Management Specialist to enhance knowledge sharing and records management. Candidates should possess at least 5 years experience in project management and be adept at stakeholder engagement. The ideal individual will have strong analytical skills and proficiency in Microsoft Office tools. This role aims to foster a culture of continuous learning and collaboration within the agency.

Qualifications

• Minimum 5 years of experience in related roles.
• Strong analytical skills and attention to detail.
• Excellent communication and team collaboration skills.

Responsibilities

• Manage classified records and integrate digital readiness into recordkeeping.
• Encourage knowledge sharing and collaboration within the organisation.
• Enhance KM system applications and tools for user engagement.

Skills

Project management

Knowledge management

Stakeholder management

Communication skills

Team collaboration

Analytical skills

Education

Tertiary Qualifications in Library Management, Mass Communication, Information System Management, or Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

SharePoint

Job description

What the role is:

The Corporate Resources (CR) Knowledge Management (KM) team is part of the Corporate Development Division (CDD). The team focuses on harnessing knowledge through people, policies, processes, information and technologies. This is a differentiator in today’s knowledge-based organisation. The CR KM team aims to strengthen MND’s KM in the areas of knowledge creation, retention and sharing, records management and building a strong culture of KM within MND and across MND Statutory Boards. The team engages internal stakeholders to encourage ownership of KM within the organisation.

What you will be working on:

Align and improve upon KM initiatives and strengthen the records management policy and processes within the organisation. There are opportunities to encourage knowledge sharing and cross-functional collaboration towards building a strong culture of KM within MND Family. The job holder will:

• Manage classified records and integrate digital readiness into recordkeeping practices and systems.
• Use engaging platforms to attract, encourage and cascade good practices in records management and knowledge management with internal stakeholders.
• Manage and refine KM system applications and tools to enhance useability and appeal to increase engagement and usership.
• Review and operationalise relevant IMs, train users and improve KM applications such as the e-Registry, intranet knowledge portal and collaboration tools.
• Support change management effort, such as developing comms materials and planning engagement sessions to foster a culture of continuous learning and knowledge sharing where officers document and share both tacit and explicit knowledge.
• Assist to build a strong KM culture and governance structure across MND Family.
• Partner stakeholders to leverage AI, data analytics and other ICT tools and/or services to improve and automate KM and RM processes for digital transformation within MND.

What we are looking for:

Candidate with the following experience and skillsets:

• Education: Tertiary Qualifications in Library Management, Mass Communication, Information System Management, or Business Administration
• Experience: Minimum 5 years in roles where excellent project management, knowledge management and stakeholder management skills are prerequisite and core to the position
• Technical Skills:
  • Strong analytical skills, reading comprehension, and attention to detail
  • Process-driven and highly organised approach
  • Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint (preferred)
• Personal Attributes:
  • Excellent communication skills
  • Team player who enjoys collaborating with others
  • Ability to work independently and take initiative
• Preferred Qualifications:
  • Working knowledge of knowledge management and records management concepts and principles
  • Familiarity with administering digitised records into document management systems

About Ministry of National Development

The Ministry of National Development (MND), the lead government agency responsible for land use planning and infrastructure development, aims to transform Singapore into an endearing home and a distinctive global city. At MND, we aspire to create a quality, vibrant and sustainable living environment for our people. We also strive to shape Singapore into a world-class city of knowledge, culture and excellence – one which keeps pace with global challenges and the rising aspirations of Singaporeans.

Our Vision: An Endearing Home, A Distinctive Global City

MND's vision reflects our growing emphasis not just on physical infrastructure, but also on the softer aspects of creating emotional attachment in our people, the global talents and corporations whom we attract here. At the same time, it articulates MND's goal of building upon Singapore’s unique distinguishing characteristics to develop Singapore as a global city of knowledge, culture and excellence.

Our Mission: Develop World-Class Infrastructure

MND will provide quality physical infrastructure for the nation by working with our partners in the public and private sectors.

Create a Vibrant, Resilient and Sustainable Living Environment

MND will strive to make Singapore a livelier and more exciting city, and ensure our nation is well‑prepared to face the growing uncertainties and complexities.

Provide Affordable and Accessible Public Housing

MND will commit to support Singaporeans' homeownership aspirations and ensure public housing remains affordable and accessible.

Build Rooted and Cohesive Communities

MND will strive to foster our citizens' attachment and love for our homeland and maintain social cohesiveness in our communities, even as Singapore continues to be an open and globalised society.