Manager

XIMEN enterprise PTE ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant management company in Singapore seeks an Operations Executive to lead a team, maintain service standards, and manage day-to-day operations across multiple outlets. The role involves supervising staff, ensuring compliance with regulations, handling guest feedback, and managing inventory. Candidates should possess strong leadership skills and a commitment to quality customer service. This position promises a dynamic working environment and opportunities for professional growth.

Responsibilities

• Lead and supervise the team on each shift to uphold service standards.
• Assist the Operations Manager in executing marketing and operational plans.
• Handle guest feedback/complaints regarding food quality and service.
• Ensure compliance with health and safety regulations.
• Monitor outlet equipment for proper working condition.
• Perform inventory checks for stock supplies.
• Schedule staffing based on operational requirements.
• Supervise operations of at least two restaurants.
• Manage customer relations and reservations.
• Perform other duties assigned by management.

Job description

Operations Executive

Job Description & Requirements

• To lead and supervise the team on each shift and ensure the company service standards are upheld
• Assist the Operations Manager to perform duties to execute marketing, operational plans, and any special restaurant functions·
• Able to handle guest feedback/complaints concerning food quality and service
• Ensure that the outlets adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
• Daily ensures the proper working condition of all outlet equipment and prepare equipment monitoring/defect list for repair and maintenance.
• Perform inventory and monitoring to ensure sufficient stocks supplies in restaurant/cafe for smooth operation
• Able to schedule and plan staffing/roster base on operational requirement of the outlet.
• Supervise and support the operations of at least two restaurants/café’s
• Able to function as customer relations and handle customer reservation system.
• Perform other reasonable duties as assigned by management