Management Trainee / Assistant Manager

ZENSHO KATSUAN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading food service company in Singapore seeks an Operations (Non-Halal) professional to oversee food preparation and ensure excellent customer service. You will manage kitchen operations, staff training, and maintain hygiene standards. The ideal candidate will have experience in food service and demonstrate strong leadership skills. This role offers a dynamic working environment and opportunities for growth.

Qualifications

• Experience in food service operations is preferred.
• Strong leadership and team management skills.
• Ability to maintain food hygiene and safety standards.

Responsibilities

• Prepare food items and ensure sufficient stock for service.
• Check oil condition and follow frying/grilling procedures.
• Ensure cleanliness of kitchen and service areas.
• Greet customers, take orders, and suggest meal promotions.
• Conduct recruitment and training for kitchen and counter staff.
• Manage sales, cash float, and adherence to cash-handling policies.
• Provide excellent customer service and handle complaints.
• Supervise daily restaurant operations.

Job description

Operations (Non-Halal)

• To prepare and ensure there are sufficient food items and non-food items to serve to customers
• Cooking – responsible for checking of oil condition, follow standard of procedures for frying and grilling of food and other food items
• Responsible to ensure food hygiene and cleanness of the kitchen to provide safety to both our company employees and customers
• Greet customers, take orders, suggest and recommend meal promotions appropriately
• Maintain the cleanliness of the back & front counter area, chiller, ice bin and beverage equipment on a regular basis

Other Requirements

• Ensure sufficient crew members to provide the best customer experience in terms of kitchen and counter staffing levels by doing recruitment, training and coaching
• Ordering, stock check, ensure condition of all delivery items are within specifications and ensure sufficient proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Dept cash-handling policies
• Responsible to ensure our customers get the best service and experience by minimizing complaints, performing service recovery and giving recognition to staff based on customer compliments
• Ensure all equipment and the entire restaurant are fully-functioning, take actions to initiate repairs where necessary, etc
• Build sales for your restaurant by motivating and training your staff in terms of speed of service and product quality
• Oversee and conduct daily operations at the Restaurant
• Ad-hoc tasks assigned by direct supervisor