Luxury Watch Service Specialist

WATCH REPAIR SERVICE CENTRE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A luxury watch service center in Singapore is seeking a customer-focused individual to assist with watch inspections and customer service. Candidates should have at least 1 year of experience in luxury watch sales or customer service, strong communication skills, and attention to detail. The role involves welcoming customers, assessing watch issues, and liaising with watchmakers to ensure satisfaction. Flexibility to work retail hours, including weekends and holidays, is required.

Qualifications

• At least 1 year of experience in luxury watch sales/service or related customer service role.
• Able to identify common watch issues and explain them simply.
• Familiar with basic computer skills.

Responsibilities

• Welcome customers and register their watches for inspection.
• Communicate watch issues and record details accurately.
• Liaise between customers and watchmakers for repairs.

Skills

Customer-focused

Strong communication skills

Attention to detail

Education

GCE 'O' Level / Diploma in Business or Retail

Tools

POS system

Job description

A luxury watch service center in Singapore is seeking a customer-focused individual to assist with watch inspections and customer service. Candidates should have at least 1 year of experience in luxury watch sales or customer service, strong communication skills, and attention to detail. The role involves welcoming customers, assessing watch issues, and liaising with watchmakers to ensure satisfaction. Flexibility to work retail hours, including weekends and holidays, is required.