Luxury Jewellery Boutique Lead – Sales & VIP Experience

People Profilers Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A retail management firm in Singapore is looking for an experienced Boutique Operations Manager to oversee daily operations and drive sales. You will lead and develop a high-performing sales team while ensuring exceptional customer experiences in a luxury environment. The ideal candidate should have a diploma or degree in retail or marketing, with a minimum of 5 years' experience in a managerial role in luxury retail. A strong understanding of jewellery or gemmology would be an advantage.

Qualifications

• Minimum 5 years of retail experience in a managerial role, preferably within luxury or hospitality.
• Strong understanding of luxury service standards and customer expectations.
• Knowledge of jewellery or gemmology is advantageous.

Responsibilities

• Oversee daily boutique operations and store standards.
• Drive sales targets through effective leadership.
• Build and maintain relationships with VIP clients.
• Manage stock levels and inventory accuracy.
• Lead the sales team to deliver excellent service.

Skills

Leadership and team management

Client engagement

Organizational skills

Communication abilities

Knowledge of luxury service standards

Education

Diploma or Degree in Retail, Sales & Marketing, or related discipline

Job description

A retail management firm in Singapore is looking for an experienced Boutique Operations Manager to oversee daily operations and drive sales. You will lead and develop a high-performing sales team while ensuring exceptional customer experiences in a luxury environment. The ideal candidate should have a diploma or degree in retail or marketing, with a minimum of 5 years' experience in a managerial role in luxury retail. A strong understanding of jewellery or gemmology would be an advantage.