Luxury E-commerce & Customer Service Assistant

LOVEHOLIC CONSIGN PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Part time

Job summary

A luxury retail boutique in Singapore is seeking an E-commerce & Customer Service Assistant to support operations and engage with clients. Key responsibilities include managing orders, advising clients on luxury fashion, and handling inquiries through social media. The candidate should be a team player with a keen interest in fashion and strong interpersonal skills. A commitment to working 4 to 5 days a week is required.

Benefits

Company Bonus

Individual Performance Bonus

Qualifications

• Willingness to learn and continuously improve oneself.
• Enjoys human interactions and building relationships.
• Any experience in customer service or social media is advantageous.

Responsibilities

• Provide day-to-day retail and e-commerce operations support.
• Develop a good understanding of luxury fashion and advise clients.
• Handle in-bound client enquiries via social media.

Skills

Team player

Attention to detail

Interpersonal skills

Interest in fashion and style

Job description

We are a preloved luxury retail boutique and we are looking for a E-commerce & Customer Service Assistant to join our friendly & highly-effective team.

Job scope

• Provide the day-to-day retail and e-commerce operations support, e.g. pick & pack orders, stock management, display shelf management etc.
• Develop a good understanding on luxury fashion & advise our clients accordingly
• Handle in-bound client enquiries via social media (Instagram, Email, WhatsApp etc.)

Requirements

• Team player, willingness to learn, attention to detail, drive to constantly to improve oneself
• Enjoy human interactions and build relationship with people
• Interests in fashion & style
• Experience in customer service, social media, photography, videography, content writing will be advantageous
• Minimum commitment 4 to 5 days a week for 1 year. Must be able to work 1 weekend (Sat or Sun) each week. Our operational hours: 10AM-7PM.
• Right to work in Singapore required. We are unable to sponsor work permit
• Salary depending on experience. Company Bonus + Individual Performance Bonus