Logistics Executive | Export & GSAP & Letter of Credit

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable HR advisory company is looking for a Customer Service Representative to support logistics operations in a chemical plant. The ideal candidate has a diploma in Logistics, at least 5 years of experience in export operations, and is proficient in handling documentation. Responsibilities include coordinating shipments, processing export/import orders, and resolving delivery issues. This role offers a competitive salary range of $3200 - $3800 + AWS + VB + 15 days annual leave.

Qualifications

• Minimum 5 years in export or logistics operations.
• Experience with import/export documentation.
• Must be familiar with Letter of Credit & bank negotiation.

Responsibilities

• Assist department’s needs and customer follow-ups.
• Process export/import orders ensuring accurate documentation.
• Coordinate with forwarders for timely shipment.

Skills

Experience in export documentation

Shipping procedures

Proficiency in SAP

Familiarity with GSAP

Communication skills

Education

Diploma in Logistics or related discipline

Job description

Role: Customer Service Representative

• Industry: Chemical Plant in Jurong Island
• Location: Jurong Island (Company transport provided near Jurong East MRT)
• Workhours : 8 am to 4.30 pm (Mon to Fri)
• Salary range : $3200 - $3800+ AWS + VB + 15 Days AL

Requirements

1. Diploma in Logistics or a related discipline
2. Experience in export documentation and shipping procedures in Asia Pacific region and order administration are essential
3. Minimum 5 years in export or logistics operations and proficiency in SAP is an advantage.
4. Must familiar with all 5 Areas: GSAP, Import & export documentation, Letter of Credit & bank negotiation, Warehouse and Carrier booking

Responsibilities

• Incumbent reports to the Customer Service Manager in our Sales office
• Assistdepartment’s needs and customers’ follow-up, preparation of documents and coordinating shipments and insurance declaration of outgoing products
• Process export / import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits).
• Coordinate with forwarders and warehouses for timely shipment.
• Monitor shipments and resolve customs or delivery issues promptly.
• Maintain accurate records and ensure compliance with company policies.
• Communicate with customers and internal teams to provide updates and improve processes.