Logistics Customer Service Intern

CROWN WORLDWIDE PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A reputable logistics company in Singapore is seeking a Customer Service Intern to support their customer service team. The intern will assist with daily customer interactions, logistics coordination, and administrative tasks while learning about logistics operations and best practices in customer service. This role provides hands-on exposure to logistics service delivery and cross-functional collaboration. Ideal candidates are NITEC holders with good communication skills and a willingness to learn in a fast-paced environment.

Qualifications

• Basic written and verbal communication skills.
• Willingness to learn and work in a fast-paced, team-based environment.
• Positive attitude, reliability, and eagerness to develop customer service and logistics knowledge.

Responsibilities

• Assist as a first point of contact for customers handling enquiries via phone and email.
• Support logistics coordination activities such as shipment scheduling and documentation.
• Maintain customer records and documentation in customer service systems.

Skills

Communication skills

Customer service mindset

Attention to detail

Teamwork

Education

NITEC / Higher NITEC / Diploma in Logistics, Business Administration, or related field

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

A reputable logistics company in Singapore is seeking a Customer Service Intern to support their customer service team. The intern will assist with daily customer interactions, logistics coordination, and administrative tasks while learning about logistics operations and best practices in customer service. This role provides hands-on exposure to logistics service delivery and cross-functional collaboration. Ideal candidates are NITEC holders with good communication skills and a willingness to learn in a fast-paced environment.