Logistics Coordinator

VEE EXPERTS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics company in Singapore seeks a Logistics Coordinator for the VEELGO project. The role encompasses coordinating daily delivery operations, optimizing routes, and ensuring timely completion of deliveries. Ideal candidates will have a diploma in logistics or supply chain, with 1–3 years of relevant experience and strong multitasking skills. Proficiency in communication and basic computer tools like Excel and WhatsApp is essential. The position supports various logistics tasks and requires attention to detail for effective operations.

Qualifications

• 1–3 years of experience in logistics, transport, or operations coordination.
• Fresh graduates considered if strong.
• Comfortable with fast-paced scheduling and multitasking.

Responsibilities

• Coordinate daily delivery operations and optimize routes and schedules.
• Liaise with drivers and customers for pickup and drop-off details.
• Monitor live job status to ensure on-time completion.

Skills

Logistics coordination

Multitasking

Communication skills

Attention to detail

Education

Diploma in logistics/supply chain or equivalent

Tools

Excel

Google Sheets

WhatsApp

Job description

Logistics Coordinator (VEELGO Project)

Key Responsibilities

• Coordinate daily delivery operations. Plan and optimize routes, schedules, and vehicle allocation.
• Liaise with drivers, customers, and internal teams to confirm pickup and drop-off details.
• Monitor live job status, resolve delays/issues, and ensure on‑time completion.
• Prepare job orders, delivery documents, and customer confirmations (WhatsApp/email/calls).
• Track KPIs such as on‑time delivery rate, cancellation rate, customer complaints, and driver performance.
• Ensure POD (proof of delivery), photos, signatures, and job closures are properly recorded.
• Handle customer service escalations (missing items, damaged goods, rescheduling, wrong address).
• Coordinate with warehouses/partners for first‑mile and last‑mile pickups.
• Maintain accurate records, including job sheets, driver attendance, and fuel/parking/ERP claims.
• Ensure compliance with safety SOPs, handling procedures, and company policies.
• Support driver onboarding by assisting with document collection and providing basic app usage guidance.

Qualifications

• Diploma or equivalent; logistics/supply chain is an advantage
• 1–3 years’ experience in logistics, dispatch, transport, or operations coordination (fresh graduates can be considered if strong)
• Comfortable with fast‑paced scheduling, multitasking, and solving problems under pressure
• Good communication skills (English); able to coordinate with drivers and customers clearly
• Basic computer skills: Excel/Google Sheets, email, WhatsApp; able to learn new apps quickly
• Strong attention to detail for addresses, timings, job requirements, and documentation