Loan Processing Officer

MY INSURANCE AGENCY PTE. LTD.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A financial services agency in Singapore is seeking an Admin Assistant for their loan processing team. This permanent position requires bilingual proficiency in English and Mandarin to assist customers. Responsibilities include managing loan applications, ensuring compliance, and liaising with financial institutions. Full training is available for inexperienced candidates, and the role operates Monday to Friday from 9am to 5pm.

Qualifications

• Required to liaise with Mandarin speaking associates for business communications.
• Full training provided for inexperienced candidates.

Responsibilities

• Process payments and receipts for customers.
• Issue reminder letters and schedules when required.
• Manage hire purchase loan applications with accurate documentation.
• Guide customers through loan terms and requirements.
• Verify and maintain customer information for compliance.
• Liaise with financial institutions for smooth processing.
• Monitor outstanding documents and payments.

Skills

Bilingual in English and Mandarin

Education

Minimum 'O' Level certificate

Job description

Roles & Responsibilities

• Position: Admin Assistant (Loan)
• Location: Macpherson
• Working hours: Monday to Friday 9am - 5pm
• Duration: Permanent
• Industry: Auto Financing Loans

Main Responsibilities:

• Payment and Receipts for customers
• Issue reminder letters and schedules when required
• Manage and process hire purchase loan applications with accurate documentation
• Guide customers through loan terms, repayment schedules, and requirements
• Verify, update, and maintain customer information in line with compliance standards
• Liaise with banks, financial institutions, and internal departments to ensure smooth processing
• Monitor and follow up on outstanding documents and payments

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Minimum 'O' Level certificate
• Full training provided for inexperienced candidates