Live Safety Product Operations Specialist

TikTok; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading social media platform is seeking a Product Operations Specialist for its LIVE Safety Platform in Singapore. This role involves conducting in-depth analyses of case-level risks and collaborating with various teams to drive improvements. The ideal candidate will have a Bachelor's degree in a relevant field and experience with case analysis, emphasizing strong analytical skills and a detail-oriented approach. Join us to help enhance the safety and enjoyment of our platform.

Qualifications

• Experience with case analysis and root cause attribution.
• Ability to diagnose complex problems across multiple layers.
• Knowledge of model evaluation metrics (Precision, Recall, F1).

Responsibilities

• Own case-level analysis for high-risk content in TikTok LIVE ecosystem.
• Conduct deep Root Cause Analysis (RCA) based on real cases.
• Work closely with cross-functional teams to drive improvements.

Skills

Case analysis expertise

Root cause analysis

Data validation

High tolerance for ambiguity

Education

Bachelor's degree in Computer Science, Mathematics, or Statistics

Job description

A leading social media platform is seeking a Product Operations Specialist for its LIVE Safety Platform in Singapore. This role involves conducting in-depth analyses of case-level risks and collaborating with various teams to drive improvements. The ideal candidate will have a Bachelor's degree in a relevant field and experience with case analysis, emphasizing strong analytical skills and a detail-oriented approach. Join us to help enhance the safety and enjoyment of our platform.