Lead White-Glove IT Logistics & Installations

Schenker Singapore (Pte) Ltd; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics company in Singapore is looking for a Supervisor for White Glove Operations. This critical role involves overseeing high-value IT logistics, managing delivery processes, and leading a team of technicians. The ideal candidate should have at least 5 years of experience in logistics or data center operations and proven leadership skills. Responsibilities include operational oversight, team management, communication with stakeholders, and maintaining safety compliance. The company values analytical and problem-solving abilities, making it an excellent opportunity for someone passionate about logistics.

Qualifications

• Minimum of 5 years in logistics or data center operations.
• At least 2 years in a supervisory role.
• Experience in high-stakes operational environments.

Responsibilities

• Lead and supervise 'white glove' deliveries.
• Conduct pre-delivery briefings and risk assessments.
• Manage end-to-end processes including troubleshooting.
• Ensure compliance with standard operating procedures.
• Motivate and mentor white glove technicians.
• Manage daily schedules for optimal resource allocation.
• Communicate updates to stakeholders and clients.
• Enforce safety protocols and conduct safety checks.
• Analyze team performance metrics for improvement.

Skills

Critical thinking

Analytical skills

Problem-solving

Interpersonal skills

Communication skills (English)

Fluency in Asian languages

Team player

Process improvement awareness

Job description

A logistics company in Singapore is looking for a Supervisor for White Glove Operations. This critical role involves overseeing high-value IT logistics, managing delivery processes, and leading a team of technicians. The ideal candidate should have at least 5 years of experience in logistics or data center operations and proven leadership skills. Responsibilities include operational oversight, team management, communication with stakeholders, and maintaining safety compliance. The company values analytical and problem-solving abilities, making it an excellent opportunity for someone passionate about logistics.