Lead Barista & Bakery Operations Manager

KWAASONG SINGAPORE PTE. LTD.; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading bakeshop company in Singapore is seeking a skilled individual to oversee daily operations and ensure exceptional customer service. The role involves leading a service team, managing inventory, monitoring sales, and maintaining high standards of food safety and hygiene. Candidates should possess at least two years of retail F&B experience in a leadership capacity, alongside strong leadership and communication skills. A passion for artisanal baked goods is essential. This position requires flexibility to work on weekends and public holidays.

Qualifications

• At least two years of experience in retail F&B, preferably in a leadership role.
• Strong leadership, communication, and interpersonal skills.
• Ability to work independently and handle multiple responsibilities in a fast-paced environment.
• Passion for artisanal baked goods and delivering exceptional customer service.
• Willingness to work on weekends and public holidays on a rotating shift basis.

Responsibilities

• Oversee daily operations of the bakeshop and ensure excellent customer service.
• Lead and train the service team for high standards of customer engagement.
• Manage inventory and coordinate with the kitchen for daily production.
• Handle customer inquiries and enhance overall customer experience.
• Monitor sales performance and implement strategies to drive revenue.

Skills

Leadership skills

Communication skills

Interpersonal skills

Knowledge of coffee making

Tools

MS Office

Job description

A leading bakeshop company in Singapore is seeking a skilled individual to oversee daily operations and ensure exceptional customer service. The role involves leading a service team, managing inventory, monitoring sales, and maintaining high standards of food safety and hygiene. Candidates should possess at least two years of retail F&B experience in a leadership capacity, alongside strong leadership and communication skills. A passion for artisanal baked goods is essential. This position requires flexibility to work on weekends and public holidays.