Key Account Executive (FMCG)

BIG SAILING INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A key player in the fresh produce sector in Singapore is looking for a Key Account / Customer Development Executive. The role involves managing relationships with local key account clients, overseeing order execution, and ensuring high-quality service delivery. Candidates should possess strong communication skills and be proficient in both English and Mandarin. Experience in the fresh produce or FMCG industry is a plus. Fresh graduates are also welcome to apply. The position offers a chance to work closely with various teams to deliver excellent customer satisfaction.

Qualifications

• Fresh graduates are welcome.
• Experience in fresh produce or FMCG industry is an advantage.
• Familiarity with processes for local key account clients in Singapore.

Responsibilities

• Communicate and work with local key account clients.
• Oversee order execution including product listing and scheduling.
• Handle import/export procedures for fresh produce.
• Work closely with supply chain and logistics teams.
• Manage client feedback to improve processes.

Skills

Strong communication

Execution skills

Teamwork skills

Detail-oriented

Multitasking

Proficient in Microsoft Office (Excel and PowerPoint)

Fluent in English and Mandarin

Job description

About the Role

The Key Account / Customer Development Executive will play a crucial role in managing relationships with local key account clients in Singapore, ensuring effective communication and execution of orders.

Responsibilities

• Help the company communicate and work with local key account (KA) clients in Singapore, managing daily communications and maintaining good client relationships.
• Oversee order execution, including product listing, scheduling, and coordinating promotional activities.
• Handle import/export procedures for fresh produce, prepare customs clearance documents, and ensure proper labeling and shelf standards.
• Work closely with the supply chain, warehouse, and logistics teams to ensure orders are completed on time and with high quality.
• Manage client feedback and help improve internal processes to boost customer satisfaction.

Qualifications

• Fresh graduates are welcome.
• Experience in the fresh produce or Fast-Moving Consumer Goods (FMCG) industry and familiarity with working processes for local key account clients in Singapore (for example, NTUC) is an advantage.
• Strong communication, execution, and teamwork skills.
• Detail-oriented, responsible, and able to multitask efficiently.
• Proficient in Microsoft Office (Excel and PowerPoint).
• Fluent in both English and Mandarin to facilitate communication between Chinese and local teams.
• Strong communication skills.
• Execution and teamwork skills.
• Detail-oriented and responsible.
• Proficient in Microsoft Office (Excel and PowerPoint)
• Experience in the fresh produce or FMCG industry.
• Familiarity with local key account clients in Singapore.