IT Systems Analyst

Focal Search Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading technology recruitment agency is seeking a skilled IT Systems Manager to oversee IT system deployments and data center operations. The candidate will create documentation, support infrastructure, and manage upgrades while maintaining stringent SLAs. Ideal applicants should have a relevant degree and at least five years of experience in IT systems deployment, coupled with strong communication and multitasking skills. The role requires expertise in Microsoft technologies, data center management, and programming with Python and PowerShell.

Qualifications

• 5+ years of experience deploying IT systems.
• Knowledgeable about thin client environments and Hyper-V.
• Understanding of various IT infrastructure technologies.

Responsibilities

• Create and maintain documentation for IT systems.
• Oversee the migration or upgrade of current systems.
• Provide support for the data center's infrastructure.

Skills

Customer focus

Multitasking

Effective communication

Proactive approach

Education

IT or computer science bachelor's degree or equivalent

Tools

Microsoft Office 365

MS Windows Server

Python

PowerShell

Hyper-V

Data center management

Job description

Responsibilities

• Make environmental preservation and safety a priority.
• For the installation, modifications, upgrades, and operational maintenance of vessels, create and maintain documentation.
• Collaborate with the applications, team lead, and IT support team to build system configurations based on requirements, guaranteeing the technical coherence of the IT solutions from beginning to end.
• Oversee the migration or upgrade of current systems or applications, and successfully manage the implementation and operational support of projects to ensure that SLAs are met or exceeded.
• Examine the system's design, testing, root cause analysis, and solution analysis; provide recommendations as needed.
• Diagnose issues, put preventative and remedial measures into place, and instruct the IT support staff on multi-tiered application designs utilizing a range of technologies.
• Oversees and provides support for the data center's infrastructure, which includes storage and backup systems for HPE Nimble, Veeam, and Azure Site Recovery as well as VMWare and HyperV.
• Take part in maintenance and support tasks like vulnerability management, incident response, and troubleshooting.
• Maintains and watches over Active Directory and its constituent parts, such as backups, OUs, Group policies, DNS, DHCP, MDT, and WDS.
• Extensive knowledge of middleware standards and best practices for constructing a durable and hardened environment.
• Maintain, keep an eye on, and assist the IT support staff with cybersecurity, best practices for security, and backup options.
• Oversee and oversee the purchase request for IT hardware, and be in charge of the handover and takeover procedures for the vessel.
• Joins the on-call support team and offers weekend and after-hours service.
• Achieves the monthly KPIs for ongoing projects, communication efforts, and vessel ticketing.

Requirements

• IT or computer science bachelor's degree, or equivalent
• At least five years of experience deploying IT systems
• Understanding of Microsoft Office 365, MS Windows server, Windows 11, Active Directory, firewalls, network switches, UPS, antivirus software, storage/backup, and replication systems, as well as certifications is a plus.
• An additional benefit would be expertise managing a data centre and familiarity with Python and PowerShell programming.
• Knowledgeable about thin client environments and Hyper-V
• Construct servers using best practices and company standards.
• Familiarity with data cabling, cloud computing, communication systems, Wi‑Fi infrastructure, and communication
• Proactive, energetic, responsible self-starter with a strong focus on customers and the ability to multitask
• The capacity to set priorities and adhere to deadlines
• Effective communication skills, verbal, non-verbal and written; ability to communicate with team members at all levels of the organizations
• Able to adapt to a wide range of job environments