IT System Support (Insurance)

Samsung Reinsurance Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT services firm in Singapore is seeking an IT Support Specialist to manage and maintain computer systems and networks. Responsibilities include troubleshooting outages, ensuring compliance with security standards, and managing user accounts. The ideal candidate has a diploma in IT or a related field and at least 2 years of experience in system support. Fresh graduates are welcome to apply. This position offers competitive compensation and opportunities for growth.

Qualifications

• Minimum of 2 years experience in IT system support.
• In-depth knowledge of hardware, software, and network.
• Ability to work independently and as part of a team.

Responsibilities

• Install, configure, and maintain computer systems and networks.
• Monitor system performance and troubleshoot issues.
• Respond to IT security vulnerabilities and incidents.
• Manage user accounts and permissions.

Skills

IT system support

Troubleshooting

Network security

Communication skills

Problem-solving

Education

Diploma in Information Technology or related field

Tools

MS SQL

Job description

Responsibilities

• Install, configure and maintain computer systems, networks and IT equipment
• Monitoring system performance and troubleshoot outages or performance issues
• Responding to IT security vulnerabilities and cyber incident notifications
• Responding to service issues and requests and resolving logged errors in a timely manner
• Monitoring the quality of work performed by outsourced vendor to ensure that it meets company standards
• Maintaining and updating the company website
• Managing user accounts, access rights, and permissions
• Support network connectivity
• Acquisition of IT assets
• Administration and management of IT inventories
• In-charge of IT audits and BCP
• Ensure compliance with IT policies, security standards, and best practices
• Backup for applications and database support task
• Other assigned duties

Requirements

• Diploma in Information Technology, Computer Science or related field
• At least 2 years experience in IT system support
• In-depth knowledge of computer hardware, software and network
• Good knowledge of system security and MS SQL database
• Strong technical, problem solving and communication skills
• Ability to work independently and as part of a team
• Fresh graduates welcome to apply