IT System Administrator

ABPGROUP PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A local IT services provider in Singapore seeks an IT Administrator responsible for managing Microsoft 365, providing IT support, overseeing office systems, and coordinating facilities maintenance. The ideal candidate should have hands-on experience with Microsoft 365, understanding of Azure AD, and 1-3 years in IT administration or support. This role supports a dynamic environment requiring both technical skills and operational coordination.

Qualifications

• Hands-on experience with Microsoft 365 / Office 365 Admin Center.
• Experience supporting Windows and macOS environments.
• 1-3 years in IT administration or IT support.

Responsibilities

• Administer Microsoft 365 tenant, manage user accounts and licenses.
• Provide IT support for desktops, laptops, and mobile devices.
• Manage Azure AD users and support endpoint management.
• Oversee office facilities and coordinate maintenance.
• Perform network monitoring and support.
• Maintain IT documentation and assist with planning.

Skills

Microsoft 365 Administration

Exchange Online

Azure AD

IT Support

Vendor Management

Education

Diploma or Bachelor’s degree in IT

Job description

Key Responsibilities

• Microsoft 365 / Office 365 Administration
  • Administer and manage the Microsoft 365 tenant, including:
    • User account provisioning, modification, and deactivation
    • License assignment and usage monitoring
    • Security groups and distribution lists
  • Manage Exchange Online, shared mailboxes, email policies, and archiving
  • Support Microsoft Teams, SharePoint Online, and OneDrive access and permissions
  • Implement and maintain security best practices (MFA, Conditional Access, password policies)
  • Monitor Microsoft 365 service health and coordinate issue resolution
• IT Infrastructure & End-User Support
  • Provide day-to-day IT support for desktops, laptops, printers, scanners, and mobile devices
  • Install, configure, and maintain Windows and macOS systems
  • Manage onboarding and offboarding of employees (devices, accounts, access)
  • Support remote and regional office users
  • Coordinate with external IT vendors and service providers when required
• Identity, Security & Device Management
  • Manage Azure AD / Entra ID users, roles, and access control
  • Support endpoint management (Intune, device policies, antivirus, patching)
  • Assist in IT security monitoring, incident handling, and compliance initiatives
• Office Systems & Facilities Coordination
  • Oversee and coordinate office facilities and systems, including:
    • Office furniture (desks, chairs, cabinets, meeting room fittings)
    • Air-conditioning systems (basic checks, servicing coordination, fault reporting)
    • Lighting systems (lamps, fixtures, replacements)
    • Pantry equipment, meeting room equipment, and common-area facilities
  • Perform basic troubleshooting for office equipment and arrange vendor repairs when needed
  • Maintain inventory records for IT assets and office facilities
  • Liaise with building management, MCST, landlords, and vendors on maintenance matters
  • Support office setup, relocation, renovation, or refurbishment projects
• Network & Systems Support
  • Perform basic monitoring and support for office networks (LAN/Wi-Fi/VPN)
  • Coordinate with vendors on firewall, ISP, and network troubleshooting
  • Ensure meeting rooms, internet, and office systems are operational
• Documentation & Operations
  • Maintain IT and office systems documentation, SOPs, and asset registers
  • Track maintenance schedules and service contracts
  • Support audits, compliance checks, and internal reviews
  • Assist management with IT and office infrastructure planning

Requirements & Qualifications

• Technical & Operational Skills
  • Hands-on experience with Microsoft 365 / Office 365 Admin Center
  • Knowledge of Exchange Online, Teams, SharePoint, and OneDrive
  • Basic understanding of Azure AD / Entra ID
  • Experience supporting Windows and macOS environments
  • Familiarity with office facilities coordination and vendor management
• Education & Experience
  • Diploma or Bachelor’s degree in IT, Computer Science, or related field
  • 1–3 years of experience in IT administration, IT support, or office systems support