IT System Administrator

EASTERN HARVEST FOODS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable food company in Singapore is seeking an IT Support Specialist to provide timely support and oversee IT infrastructure. Responsibilities include managing security protocols, maintaining the Dynamics NAV ERP system, and collaborating with external vendors. Requires a diploma in IT or related field with 2–3 years of experience in IT support. Competitive benefits include a performance bonus and medical benefits.

Benefits

Performance Bonus

Medical Benefits

Staff Purchase

Qualifications

• Minimum Diploma in IT or a related field.
• 2–3 years of experience in IT support or systems administration.
• Strong initiative and ownership of IT projects.

Responsibilities

• Provide IT support to internal and external users.
• Plan and oversee installation and maintenance of systems.
• Implement and manage security protocols.

Skills

IT support

Project management

Communication

Education

Diploma in IT, Computer Engineering, Information Systems or related field

Tools

Dynamics NAV ERP

Job description

Responsibilities

• Provide timely IT support to internal and external users, prioritizing tasks effectively by distinguishing between urgent and non-urgent issues.
• Plan, coordinate and oversee the installation and maintenance of internal systems of hardware, software and networks.
• Communicate with our external vendor partners to ensure that the functions and features requested suit our internal departments’ needs.
• Implement and manage security protocols, including access controls, backups and firewalls.
• Monitor, troubleshoot IT systems, including security systems and networking.
• Manage servers, email systems, CCTV, HR system and others.
• Set up user accounts and PC workstations and related applications.
• Ensure the efficiency and reliability of IT infrastructure.
• Maintain and support the Dynamics NAV ERP system and other auxiliary systems as required to support daily function.
• Maintain all IT related documentation and policies up to date.
• Perform other tasks as required.

Requirements

• Minimum Diploma in IT, Computer Engineering, Information Systems, or a related field.
• 2–3 years of experience in IT support, systems administration, or IT project coordination.
• Strong initiative and ability to take ownership of IT projects, from planning through execution.
• Good project management skills, with experience in coordinating software upgrades, system enhancements, or vendor-led implementations.
• Good communication and interpersonal skills to collaborate across departments and with external vendors.
• General IT knowledge of hardware, software, networking, and ERP systems (no in-depth programming expertise required).
• Familiarity with ERP systems (e.g., Dynamics NAV) and other business applications is an advantage.
• Understanding of IT security protocols and best practices preferred.

Working Hours

8am to 5.30pm (Monday to Friday)

Work Location

5 Jalan Tepong (Transport will be provided, pick up at Lakeside MRT)

Attractive Staff Benefits

Performance Bonus, Medical Benefits, and Staff Purchase