IT Support Specialist - 24/7 Ops, Incidents & Asset Mgmt

SATAIR; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading IT service provider in Singapore is seeking an IT Support Specialist to ensure users' technical issues are resolved promptly. The ideal candidate must have a Bachelor's Degree and at least 1 year of IT support experience. This role offers the opportunity to work in a dynamic, international environment and engage in various IT support tasks, including managing software licenses and hardware assets.

Qualifications

• 1+ years of experience within IT Support.
• ITIL Foundation certification is mandatory.
• Broad understanding of IT including hardware, software, and network.

Responsibilities

• Ensure technical problems are resolved quickly.
• Maintain a stable user platform that meets business requirements.
• Manage software licenses and hardware assets.

Skills

Customer-minded

Excellent communication skills

Good analytical skills

Ability to work in an international context

Strong team player

Education

Bachelor's Degree

Job description

A leading IT service provider in Singapore is seeking an IT Support Specialist to ensure users' technical issues are resolved promptly. The ideal candidate must have a Bachelor's Degree and at least 1 year of IT support experience. This role offers the opportunity to work in a dynamic, international environment and engage in various IT support tasks, including managing software licenses and hardware assets.