IT Support Executive

5G-Starlink Pte.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A tech company in Singapore is seeking an IT Support Specialist. The role involves providing troubleshooting and support to users, managing IT assets, and collaborating with local and HQ teams. Candidates should have a degree in IT and knowledge of D365 Finance and Operation. Benefits include medical, dental, and flexible working arrangements, along with opportunities to work in the travel business industry.

Benefits

Medical & Dental benefits

Annual Leave Quota

Flexible Working Arrangement

Exposure to Travel Business Industry

Opportunity to work with multiple stakeholders

Qualifications

• Diploma or bachelor's degree in Information Technology.
• Good knowledge of D365 Finance and Operation.
• Basic networking knowledge of TCP/IP, VPN, and switches.

Responsibilities

• Provide level 1 and 2 troubleshooting and support.
• Act as point of contact with local and HQ IT team.
• Install, administer, and configure systems.

Skills

Troubleshooting and support

Communication skills

Independence

Problem-solving skills

Education

Diploma or bachelor's degree in Information Technology

Tools

D365 Finance and Operation

Networking knowledge of TCP/IP, VPN, and switches

VPN

Network switches

Job description

Responsibilities

• Provide level 1 and 2 troubleshooting and support to corporate and store users.
• Act as the point of contact with local and HQ IT team in South Korea to ensure communication, reporting and implementation of IT solutions smoothly.
• Install, administer and configure systems (desktop, laptop, mobile devices and etc.).
• Liaise, manage and work with external vendors for maintenance and services.
• Assist on training and onboarding / off‑boarding of staff.
• Ensure the firmware (e.g. laptop, desktop and etc.) is up to date.
• Maintain and manage IT assets.
• Develop, establish and maintain SOP and documentation for any IT related tasks.
• Other ad‑hoc duties as assigned.

Requirements

• Diploma or bachelor’s degree in Information Technology.
• Possess good knowledge of D365 Finance and Operation.
• Possess basic networking knowledge of TCP/IP, VPN and switches.
• High degree of independence, initiative, responsibility, problem‑solving skill and interpersonal skill.

Benefits

• Medical & Dental benefits
• Annual Leave Quota
• Flexible Working Arrangement
• Exposure to Travel Business Industry
• Opportunity to work with multiple stakeholders (internally and externally)