IT Support Engineer – Windows & Desktop Pro

SKY & F PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading IT support firm in Singapore is seeking a skilled IT Support Technician to provide first and second-level support for customer issues. The role involves troubleshooting Windows environments, managing desktops and printers, and performing remedial repairs. The ideal candidate will have strong technical skills, excellent communication abilities, and a commitment to customer service. A background verification is mandatory, with the position located on Pasir Panjang Road and a contract of 1 year with renewal.

Qualifications

• 1+ year IT support experience.
• Strong technical skills in Windows operating systems.
• Excellent communication and customer service skills.

Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Install, upgrade, support, and troubleshoot desktop applications.
• Perform remedial repairs on hardware and peripheral equipment.

Skills

Troubleshooting

Windows 10

Microsoft Office 365

Network configuration

User IT infrastructure

Tools

Active Directory

Helpdesk ticketing systems

Job description

A leading IT support firm in Singapore is seeking a skilled IT Support Technician to provide first and second-level support for customer issues. The role involves troubleshooting Windows environments, managing desktops and printers, and performing remedial repairs. The ideal candidate will have strong technical skills, excellent communication abilities, and a commitment to customer service. A background verification is mandatory, with the position located on Pasir Panjang Road and a contract of 1 year with renewal.