IT Support Engineer — 24/7 Biometrics Uptime

Xcellink Pte Ltd; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

A leading IT support company in Singapore seeks an IT Support Engineer to ensure operational uptime of critical biometric systems. Responsibilities include installation, configuration, and troubleshooting of devices in a fast-paced environment. The ideal candidate will have an IT-related qualification and a passion for service management. The position offers shift allowances, transport allowances, and opportunities for career growth.

Benefits

Shift Allowance

Transport Allowance

Standby Allowance

Public Holiday Pay

Qualifications

• Prior exposure to IT operational environments is advantageous.
• Strong collaboration skills and the ability to support colleagues.
• Self-starter with the ability to work independently.

Responsibilities

• Assist in the installation and configuration of PCs and biometric devices.
• Provide first-level on-site IT support on a 24x7 rotational shift.
• Investigate and resolve issues, providing updates to Project Manager.
• Perform daily health checks to ensure systems are operational.
• Utilize hands-on experience in a Windows environment.

Skills

Troubleshooting

System Monitoring

Technical Support

Collaboration

Education

Certification in Nitec, Higher Nitec, or Diploma in IT

Job description

A leading IT support company in Singapore seeks an IT Support Engineer to ensure operational uptime of critical biometric systems. Responsibilities include installation, configuration, and troubleshooting of devices in a fast-paced environment. The ideal candidate will have an IT-related qualification and a passion for service management. The position offers shift allowances, transport allowances, and opportunities for career growth.