IT Support Engineer

EIRE SYSTEMS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Desktop Support Specialist to assist with user support and desktop environment changes. The ideal candidate has over 4 years of experience in desktop support, particularly in the financial sector. Responsibilities include handling user questions, managing desktop refresh initiatives, and assisting with device upgrades. Interested candidates should send their CVs to the provided email.

Qualifications

• At least 4 years’ experience in desktop support, preferably in the financial sector.
• Knowledge of desktop operating systems and infrastructure for enterprise deployments.
• Familiarity with security and access standards for Desktop Services.

Responsibilities

• Support users through direct end user support or project implementations.
• Handle end-to-end Desktop refresh and removal of Not Permitted Technology.
• Assist with patching and upgrading end user devices.

Skills

Desktop operating system support

Windows 7 support

Analytical skills

Communication skills

Job description

Job Responsibilities:

· Support users through direct end user support or through projects that deliver changes to the end user environment

· Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology

· Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

· Assist with patching and upgrading end user devices

· Address quality and schedule conflict.

Job Requirements:

· At least 4 years’ experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

· Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

· Knowledge of Desktop Services security and access standards and practices

· Basic understating of networking and server technologies

· Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications

· Good communication skills and strong analytical skills.

Interested candidates please send your CV to [e-mail]