IT Specialist

Metabit; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech company in Singapore is seeking an experienced IT Support professional to provide operations and support for its office infrastructure. The ideal candidate holds a degree in Computer Science or IT and has at least 3 years of experience in a multinational environment. Strong communication skills in both English and Mandarin are essential, along with familiarity with cloud platforms like AWS and experience in scripting. This role offers an opportunity to engage with both local and regional teams to enhance IT services.

Qualifications

• Bachelor’s degree or above in Computer Science or Information Technology.
• Minimum 3 years of experience in IT support or system operations.
• Strong user service mindset and proactive attitude.

Responsibilities

• Provide IT support and operations for the Singapore office.
• Manage office IT infrastructure for high availability.
• Support cloud resource operations and collaborate with regional teams.

Skills

IT support

Network management

Cloud infrastructure management

Scripting

Communication in English and Mandarin

Vendor coordination

Education

Bachelor's degree in Computer Science or Information Technology

Tools

AWS

GCP

Alibaba Cloud

PowerShell

Python

Job description

Responsibilities

• Provide IT support and operations for the Singapore office, ensuring stable performance of networks, devices, and IT systems.
• Manage office IT infrastructure to maintain high availability of network, security, conferencing, and printing systems.
• Deliver efficient IT support by troubleshooting and resolving technical issues; coordinate with external vendors when necessary.
• Drive local information security and compliance initiatives in alignment with corporate standards and policies.
• Support cloud resource operations (AWS, GCP, Alibaba Cloud), collaborate with regional IT teams, and participate in cross-regional IT project implementation.
• Assist in the operation and management of global SaaS applications, and provide IT support to other international offices when needed.

Requirements

• Singapore Citizen or Permanent Resident (PR) are preferred.
• Bachelor’s degree or above, preferably in Computer Science or Information Technology.
• Minimum 3 years of experience in IT support or system operations; experience in a multinational environment preferred.
• Familiar with common office network architectures, SaaS platforms, and cloud infrastructure management, CCNA certification or cloud platform certification is preferred.
• Strong communication skills in both English and Mandarin; able to collaborate effectively with regional IT teams and external vendors.
• Strong user service mindset, proactive and responsible, capable of working independently.
• Experience with scripting or automation tools (e.g., PowerShell, Python) is a plus.