IT Service Engineer

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading IT service provider in Singapore is seeking an IT Support Specialist to assist with day-to-day operations, ensuring service uptime by providing IT support and troubleshooting. Candidates should possess a Diploma or Higher Nitec in IT or related fields and ideally have at least a year of relevant experience. Responsibilities include handling incidents, maintaining systems, and liaising with government agencies. Interested applicants should contact Jensen Fang at [e-mail].

Qualifications

• 1+ years of relevant working experience preferred.
• Responsible, meticulous, and quick learner.
• Ability to understand internal systems swiftly.

Responsibilities

• Assist in day-to-day operations and provide IT support.
• Maintain critical systems to ensure service uptime.
• Respond to onsite operational incidents promptly.

Skills

IT support

Troubleshooting

Communication

Education

Diploma or Higher Nitec in IT or related fields

Job description

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or scale to the relevant PIC, or provide alternatives to resolves the cases.
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Identification, maintenance and replacement of electronic equipment and computers.
• Liaise with government agency on return and collection of faulty or repairedequipment.
• Perform troubleshooting in systems and report the status to superior on time without delay.
• To support project from another team/section/department as instructed by superior.
• To perform any ad-hoc assignment as instructed by superior.

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1 year of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly process

Interested applicants, please Email , and look for

Jensen Fang Lifa

[e-mail]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.