IT Service Delivery Lead – O&M & Security

Singapore Technologies Engineering Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global technology firm in Singapore is seeking a Service Delivery Manager to oversee IT systems' operation and maintenance. The role requires leading a team, ensuring compliance with service standards, and managing vendor relationships. Ideal candidates should possess a bachelor's degree in Engineering or IT, have at least 3 years of relevant experience in IT operations, and excel in leadership and communication. This role offers a collaborative work environment and competitive benefits.

Benefits

Competitive remuneration

Comprehensive benefits

Collaborative workplace

Qualifications

• Minimum 3–4 years of experience in IT System Operation & Maintenance (O&M) roles.
• Strong knowledge of maintenance best practices and IT service management.
• Proficient in both written and spoken English.

Responsibilities

• Lead, mentor, and motivate a team for service delivery.
• Oversee day-to-day IT system operations and compliance.
• Manage budgets and ensure cost control for operations.

Skills

Leadership

IT Service Management

Problem-solving

Communication

Stakeholder Management

Education

Bachelor’s degree in Engineering or IT related field

Tools

ITIL Framework

Job description

A global technology firm in Singapore is seeking a Service Delivery Manager to oversee IT systems' operation and maintenance. The role requires leading a team, ensuring compliance with service standards, and managing vendor relationships. Ideal candidates should possess a bachelor's degree in Engineering or IT, have at least 3 years of relevant experience in IT operations, and excel in leadership and communication. This role offers a collaborative work environment and competitive benefits.