IT Manager

PASONA SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 70,000 - 90,000; Full time

Job summary

A multinational company in Singapore is seeking an IT Manager to support their Asia Pacific operations. This role involves providing IT support, overseeing network infrastructure, and leading information security initiatives. The ideal candidate will have a Bachelor's in IT or a related field and at least 7 years of experience in end-user support and network administration. Experience in Japanese companies is a plus. This position offers a hybrid work mode and a competitive salary package including AWS and variable bonuses.

Benefits

AWS + Variable Bonus

Hybrid work mode (1 day work from home)

Qualifications

• Minimum 7 years of hands-on experience in end-user support and network administration.
• Experience in basic security operations is required.
• Experience working in Japanese companies is an advantage.
• Experience in regional or global IT environments is a plus.

Responsibilities

• Provide L1/L2 end-user IT support including onboarding/offboarding.
• Manage IT service levels, vendors, audits, and documentation.
• Oversee office and regional network infrastructure.
• Monitor, maintain, and enhance network performance and security.
• Lead and support information security initiatives and risk assessments.
• Collaborate with headquarters to ensure compliance with group IT standards.

Skills

Microsoft 365

Azure AD

Networking technologies

Security practices

End-user support

Communication

Teamwork

Customer-service mindset

Education

Bachelor’s degree in IT, Computer Science or related field

Job description

Overview

IT Manager role at a MNC company to support its growing Asia Pacific operations. This role sits within the Asia Regional ICT Hub, collaborating closely with HQ in Japan to deliver IT governance, security, training, and audit support across the region. The IT Manager will serve as the key person-in-charge for IT End-User Support, Network Operations, and Information Security, providing direct support to the Singapore office and co-supporting multiple group companies across Asia Pacific. The role also acts as Information Security Lead, supporting cybersecurity initiatives and compliance activities. Team Management experience is not required for this role.

Job Details

• Permanent role
• AWS + Variable Bonus
• Hybrid work mode (1 day work from home)

Reporting

Reporting to: ICT General Manager (Total 4 person in IT team)

Job Responsibilities

• Provide L1/L2 end-user IT support, including onboarding/offboarding, incident management, asset management, and user training
• Manage IT service levels, vendors, audits, and documentation
• Oversee office and regional network infrastructure (LAN, WAN, VPN, firewalls, Wi-Fi)
• Monitor, maintain, and enhance network performance and security
• Lead and support information security initiatives, risk assessments, training, and incident response
• Collaborate with HQ and regional stakeholders to ensure compliance with group IT and security standards

Job Requirements

• Bachelor’s degree in IT, Computer Science, or related field
• Minimum 7 years of hands-on experience in end-user support, network administration, and basic security operations
• Experience working in Japanese companies will be an added advantage
• Strong experience with Microsoft 365, Azure AD, Windows, iOS, networking technologies, and security practices
• Experience working in regional or global IT environments is an advantage
• Strong communication, teamwork, and customer-service mindset

Interested applicants, please send your resume to Tiffany Koh(R1104633) [e-mail] with email subject header "Job Application for IT Manager - TK".

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Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen