IT Executive (Infrastructure & Application Support)

SINGAPORE MEDICAL SPECIALISTS CENTRE PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore is seeking an experienced IT Executive to provide comprehensive support for IT infrastructure, servers, networks, and in-house applications. This role involves IT support as well as basic programming responsibilities for system maintenance, tooling enhancement, and ensuring smooth operations. Candidates should possess a diploma or degree in IT, knowledge in server management and basic programming languages, and strong problem-solving skills.

Qualifications

• Diploma/Degree in IT or related field.
• Experience in server management (Windows/Linux) and IT infrastructure.
• Basic programming knowledge (e.g., Python, PHP, .NET).

Responsibilities

• Manage and maintain company servers and network infrastructure.
• Provide Level 1 & 2 support to employees for IT issues.
• Assist in developing and enhancing internal systems.

Skills

IT support

Server management

Networking

Basic programming

Troubleshooting

Analytical skills

Communication

Education

Diploma/Degree in Information Technology, Computer Science, or related field

Tools

Windows

Linux

MySQL

MS SQL

Job description

Job Summary

We are seeking an experienced and proactive IT Executive to provide end-to-end support across our IT infrastructure, servers, networks, and in-house applications. This role combines IT support with basic programming responsibilities to maintain system performance, enhance internal tools, and ensure smooth business operations.

Key Responsibilities

1. Infrastructure & Server Support

• Manage and maintain company servers, storage systems, and network infrastructure.
• Monitor system performance and availability; perform regular system health checks.
• Troubleshoot server, network, and hardware issues promptly.
• Manage user access rights, permissions, and security configurations.
• Support IT asset management, including procurement, setup, and inventory tracking.
• Ensure data backup and disaster recovery processes are in place and executed.

2. Technical Support

• Provide Level 1 & 2 support to employees (hardware, software, network).
• Install, configure, and update operating systems, applications, and equipment.
• Respond to IT support tickets and resolve issues within SLA.
• Coordinate with external vendors when required.

3. Programming & Application Support

• Assist in developing, maintaining, and enhancing internal systems or tools.
• Perform basic coding, debugging, and documentation for internal applications.
• Support integration of new software solutions into existing infrastructure.
• Work with internal stakeholders to gather requirements and implement updates.

4. IT Security

• Ensure compliance with security policies and best practices.
• Assist in implementing security updates, patches, and hardening procedures.
• Support audits and maintain proper documentation of IT systems and processes.

Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.
• Experience in server management (Windows/Linux), networking, and IT infrastructure.
• Basic programming knowledge (e.g., Python, PHP, .NET, or similar).
• Familiar with database management (MySQL, MS SQL, etc.) is a plus.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work independently and handle multiple tasks.
• Good communication and teamwork abilities.