IT Executive

Codex Solutions; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

An established IT services provider in Singapore is seeking an IT Executive to oversee and manage the organization's IT infrastructure. The role involves technical support for office equipment, server management, network connectivity, and security systems. Ideal candidates will have a Diploma/Degree in IT with 2-3 years' experience. Strong knowledge of Windows/MacOS, networking, and firewall configurations is essential, along with capabilities in endpoint security management and problem-solving skills. Competitive salary offered.

Qualifications

• Minimum 2–3 years of experience in IT support and infrastructure management.
• Strong knowledge of Windows OS and MacOS.
• Experience with server hardware, virtualization, and backup solutions.

Responsibilities

• Provide technical support for IT infrastructure.
• Manage device enrollment and compliance policies through Intune.
• Monitor and maintain servers and network infrastructure.

Skills

Windows OS knowledge

Networking protocols

Firewall configurations

Problem-solving skills

Ability to work independently

Education

Diploma/Degree in Information Technology

Tools

Microsoft M365

Intune

Endpoint security management tools

Job description

Job Description

The IT Executive will manage and support the organization’s IT infrastructure, ensuring the smooth operations of office laptops, server room equipment, door access systems, network connectivity, firewall security, and internet services. This role also involves collaborating with appointed vendor for endpoint management through Microsoft Intune and working closely with the SOC (Security Operations Center) vendor to maintain a strong cybersecurity posture.

Job Responsibilities

• End-User Support
• Provide technical support for endpoints and peripheral devices.
• Install, configure, and maintain operating systems and software applications.
• Troubleshoot hardware and software issues promptly.
• Coordinate with vendor on warranty support
• Endpoint Management (Intune)
• Manage device enrollment, compliance policies, and application deployment via Microsoft Intune.
• Monitor device health and ensure security baselines are applied.
• Support mobile device management (MDM) and troubleshooting.
• Server Room Management
• Monitor and maintain servers, storage devices, UPS, and backup systems.
• Ensure proper cooling, power supply, and physical security of server room equipment.
• Perform routine checks and preventive maintenance.
• Access Control Systems
• Manage and maintain door access systems and related hardware/software.
• Configure user access rights and troubleshoot access issues.
• Meeting Room & Video Conferencing Systems
• Administer and maintain meeting room booking systems.
• Ensure video conferencing platforms (MS Teams) are operational and integrated with room hardware.
• Provide support for audio-visual equipment during meetings and events.
• Network & Connectivity
• Monitor and maintain LAN/WAN infrastructure, switches, and routers.
• Ensure stable and secure internet connection for all users.
• Troubleshoot network performance issues and optimize bandwidth usage.
• Firewall & Security
• Configure and manage firewall policies to safeguard network security.
• Monitor for potential threats and implement security patches.
• Work closely with the appointed SOC vendor for incident response, threat detection, and vulnerability management.
• Security Governance
• Support the implementation of IT security policies and procedures.
• Ensure compliance with organizational security standards and regulatory requirements.
• Seek approval from CISO/GISO for security-related changes and implementations
• Asset Management
• Manage all IT assets inventory.
• Ensure proper tagging and documentation.
• Track asset lifecycle including warranties.
• Coordinate with vendors for timely procurement, warranty support, and secure disposal of retired assets.
• Documentation & Reporting
• Maintain proper up-to-date records of IT assets, configurations, and incidents.
• Prepare regular reports on system performance and security status.

Job Requirements

• Diploma/Degree in Information Technology, Computer Science, or related field.
• Minimum 2–3 years of experience in IT support and infrastructure management.
• Strong knowledge of Windows OS/MacOS, networking protocols, and firewall configurations.
• Experience with Microsoft M365, Intune and endpoint security management.
• Familiarity with server hardware, virtualization, and backup solutions.
• Good problem-solving skills and ability to work independently.