IT End-User Support Specialist (Level 1/2)

MITSUBISHI ELECTRIC ASIA PTE LTD; Singapore; On-site; SGD 40,000 - 65,000; Full time

Job summary

A leading technology company in Singapore is seeking an IT Executive to support daily IT infrastructure operations. You will provide end-user support, troubleshoot issues, and assist in IT projects. The ideal candidate will have 1-2 years of relevant IT administration experience, a solid understanding of Windows systems, and a proactive, service-oriented approach. Join a collaborative environment that emphasizes learning and growth in IT infrastructure and support.

Qualifications

• 1 to 2 years of relevant IT administrator experience in end-user or infrastructure support roles.
• Familiar with Windows 11, Microsoft Office 365, EPP and EDR, Windows Servers, and Hypervisor.
• Relevant certifications (Microsoft, Cisco, Virtualization) will be an advantage.

Responsibilities

• Provide timely IT support to end users across local and regional offices.
• Support and monitor servers and systems for operational stability.
• Assist in implementing IT infrastructure projects.

Skills

End-user support and troubleshooting

Windows Server operations

Proactive learning

Service-oriented mindset

Education

Diploma / Degree in Information Technology or related discipline

Tools

Microsoft Office 365

Windows 11

Job description

A leading technology company in Singapore is seeking an IT Executive to support daily IT infrastructure operations. You will provide end-user support, troubleshoot issues, and assist in IT projects. The ideal candidate will have 1-2 years of relevant IT administration experience, a solid understanding of Windows systems, and a proactive, service-oriented approach. Join a collaborative environment that emphasizes learning and growth in IT infrastructure and support.