IT Coordinator

JK Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company based in Singapore is seeking a candidate for a role that involves managing IT Engineer schedules and liaising closely with sales and IT departments. The ideal candidate will possess strong communication skills, have a customer-oriented mindset, and be proficient in Microsoft Word and Excel. The position offers a 5-day work week, annual leave, and medical benefits. Immediate starters preferred.

Benefits

Annual leave

Medical benefits

Staff insurance

Qualifications

• Good communication skills and able to work independently.
• Able to work in a fast-paced environment.
• Customer-oriented and able to liaise with different stakeholders.

Responsibilities

• Preparation and coordination of IT Engineers schedules.
• Manage interns' schedules for deployment.
• Handle incoming calls and inquiries from corporate customers.
• Maintain service items inventory control.
• Maintain proper records for billing purposes.

Skills

Communication skills

Customer service attitude

MS Word

MS Excel

Education

Diploma in Business Administration or related studies

Job description

Responsibilities

• Preparation and coordination IT Engineers schedules for on-site/ outsource/ inhouse projects & backfills purpose on daily basis.
• Manage interns schedules for deployment.
• Liaising with Sales Department & IT Department closely on after sales matters.
• Good communication skills with customer service attitude.
• Handle incoming calls and enquires from corporate customers.
• Answer email correspondence in a prompt and efficient manner.
• Maintain service items inventory control.
• Maintain proper records for billing purpose.
• Maintain neat and timely update on the service form inputs to our system.
• Preferably with IT knowledge.
• Any ad hoc requirements by the Manager.

Requirements

• Minimum Diploma in Business Administration or related studies.
• Good communication skills and able to work independently.
• Able to work in fast-paced environment.
• Customer oriented and able to liaise with different stakeholders.
• Proficient in MS Words/Excel.

Others

• Able to start immediately.
• 5 days work week from Mon to Fri, 9am to 6.30pm.
• Annual leave, Medical benefits, Staff insurance provided.