IT Business Analyst (AL-FNC250617 007/01)

Xcellink Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading tech consultancy in Singapore is seeking an IT Business Analyst to support IT projects across the Asia-Pacific region. You will work closely with business units and IT teams to gather and document requirements, and ensure successful delivery of IT initiatives. The ideal candidate has around 5 years of experience, strong communication skills, and knowledge of data visualization tools. This role involves significant collaboration with stakeholders and vendors.

Qualifications

• Around 5 years’ experience managing enterprise-level or regional applications and IT projects.
• Good grasp of system development life cycles and IT architecture, including infrastructure and security.
• Knowledge of low-code platforms and data visualization tools is beneficial.

Responsibilities

• Work with stakeholders to capture and translate business needs and technical requirements.
• Perform analysis including data review and mapping of business processes.
• Manage testing phases and support deployment.
• Collaborate with IT teams and vendors to determine suitable solutions.

Skills

Business analysis

Project management

Application support

Strong communication skills

Data analysis

Education

Degree in IT or a related discipline

Tools

QlikSense

Tableau

PowerBI

Job description

The IT Business Analyst will support IT projects and evolving business requirements across the Asia-Pacific region. Reporting to the IT Business Engagement Manager (APAC), this role involves working with business units, IT teams, and external vendors to gather and document requirements, support solution implementation, and ensure successful delivery of IT initiatives.

We're looking for someone analytical and detail-oriented with hands-on experience in business analysis, application support, and project management. You'll be instrumental in driving effective IT solutions that meet the company's needs.

Key Responsibilities

• Work with stakeholders to capture and translate business needs and technical requirements.
• Perform analysis including data review, mapping of business processes, and documentation of system flows; conduct workshops to gather input.
• Prepare for and manage testing phases—design scenarios, coordinate reviews, and support deployment.
• Collaborate with IT teams and vendors in the APAC region to determine suitable solutions, define project scopes, and manage timelines and deliverables.
• Keep stakeholders informed on project progress and milestones.
• Provide application support by troubleshooting issues and coordinating with IT and vendor teams to resolve them promptly.
• Act as the liaison between end users and the technical development team for functional clarifications.
• Assist in vendor management for system upgrades, maintenance, and ongoing support.

Qualifications

• Degree in IT or a related discipline.
• Around 5 years’ experience managing enterprise-level or regional applications and IT projects.
• Strong communication skills, both written and verbal, with presentation ability.
• Good grasp of system development life cycles and IT architecture, including infrastructure and security.
• Knowledge of low-code platforms, data visualization tools (e.g., QlikSense, Tableau, PowerBI), and analytics is beneficial.
• Experience in shipping or logistics is a plus.