IT Backend Engineer

ATT Mobility; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading telecommunications firm is seeking an experienced IT Engineer (Back-End) in Singapore to oversee project deployment and system installation. The ideal candidate will lead technical execution on-site, manage technicians, and ensure exceptional service quality for clients. Candidates should have at least 3 years of experience, a valid driving license, and possess strong problem-solving and communication skills. This role requires a fast learner with the ability to work under pressure and deliver effective technical support.

Qualifications

• Minimum 3 years of relevant experience in system installation or IT engineering.
• Possess a valid Class 3 driving license.
• Able to perform standby duties after office hours.

Responsibilities

• Lead technical execution on-site for projects.
• Supervise technicians during installations.
• Manage equipment quality checks and procurement.

Skills

System installation

Technical support

Project implementation

Problem-solving

Communication skills

Job description

About the Role

We are looking for an experienced IT Engineer (Back-End) to support project deployment, system installation, maintenance operations, and technical enabling for ATT Mobility solutions. This role involves leading technical execution on-site, supporting pre‑sales activities, maintaining system performance, and ensuring service quality for clients across various projects.

Key Responsibilities

1. Project Implementation
   • Assist in the deployment, setup, installation, and testing of front-end and back-end systems according to client requirements.
   • Lead and supervise technicians during on-site installation and project execution.
   • Conduct site surveys and prepare technical documentation, including system design details, ISO‑compliant filings, and architecture diagrams.
   • Provide technical support to Sales Teams during proposal development, tenders, quotations, and system design discussions.
   • Coordinate project implementation with internal technical teams, subcontractors, and clients.
2. Maintenance & Technical Support
   • Oversee technicians assigned to ongoing maintenance activities for assigned projects.
   • Prepare costing sheets and maintenance reports for timely client submission.
   • Manage equipment collection, quality checks, and procurement of hardware components.
   • Troubleshoot technical issues, support maintenance teams, and ensure efficient closure of incidents and service requests.
   • Maintain good client relationships, handle inquiries professionally, and manage service expectations.
   • Participate in meetings with clients and internal teams to address maintenance issues and improvement plans.
3. Training & Development
   • Assist in delivering training for new technical staff and support the creation of training materials.
   • Keep the team’s technical competencies updated, propose training plans, and ensure alignment between team capabilities and assigned tasks.
   • Safety & Information Security
   • Adhere to all workplace safety and information security procedures.
   • Ensure high safety standards during site work and enforce compliance among project team members.

Key Requirements

• Minimum 3 years of relevant experience in system installation, IT engineering, or technical fieldwork.
• Possess a valid Class 3 driving license (to operate company vehicle).
• Able to perform standby duties after office hours and provide on-site support when required.
• Fast learner with strong problem‑solving abilities, able to work under pressure.
• Resourceful, a strong team player, and capable of working independently.
• Good communication and interpersonal skills to engage effectively with clients, subcontractors, and internal teams.