Investigation Officer (Asst Mgr / Mgr) – Personal Data Protection Commission

Info-communications Media Development Authority; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A regulatory authority in Singapore is seeking to hire an Assistant Manager/Manager for the role of Investigation Officer. This position involves investigating reports of data breaches and ensuring compliance with the Personal Data Protection Act. Candidates should have 2-3 years of relevant experience, strong analytical and communication skills, and a positive meticulous attitude. Knowledge of IT is beneficial. The successful candidate will contribute to protecting consumer data in a dynamic regulatory environment in Singapore.

Qualifications

• 2-3 years of investigation/enforcement work experience is required.
• Must possess a positive attitude and be meticulous.
• Good knowledge in IT is an added advantage.

Responsibilities

• Investigate data breach incidents.
• Prepare reports and recommendations on data breach incidents.
• Ensure timely closure of cases within stipulated time.
• Attend to walk-in queries/complaints.
• Assist in reviewing and developing relevant enforcement policies and work processes.

Skills

Analytical skills

Good writing skills

Communication skills

Interpersonal skills

Job description

Overview

As part of IMDA, the Personal Data Protection Commission (PDPC) serves as the principal authority in the area of personal data protection in Singapore. Its mission is to administer and enforce the Personal Data Protection Act 2012, including the operations of the Do Not Call Registry. The PDPC formulates and implements policies relating to the protection of personal data. It also reviews the actions of organisations on areas of personal data protection and issues enforcement decisions as well as directions for compliance.

What you will be working on

You can look forward to a challenging career which involves investigations into complaints/reports of Personal Data Protection / Do Not Call breaches and abuse. As part of your responsibilities, you will conduct investigations, inspections, technical and forensic examinations and assessments of an organisation’s personal data protection practices. You are required to liaise with organisations such as audit firms, financial institutions, telecommunication operators, law firms, as well as government and quasi-government agencies to ensure that the personal data of consumers in Singapore remains protected.

We are looking for an Assistant Manager / Manager for the role of Investigation Officer.

• Investigate data breach incidents
• Prepare report and recommendation on data breach incidents
• Ensure timely closure of cases within stipulated time
• Attend to walk‑in queries/complaints
• Assist in reviewing/developing relevant enforcement policies and work processes, SOPs and guidelines and their successful implementation

What we are looking for

• At least 2‑3 Years of investigation/enforcement work experience
• Possess positive attitude and meticulous
• Good analytical skills in interpreting situations/reports
• Good writing, communication and interpersonal skills
• Good knowledge in IT will be an added advantage

About Info‑communications Media Development Authority

Info‑communications Media Development Authority (www.imda.gov.sg) offers a rewarding career that gives you a front seat in the fast‑changing infocomm media sector, where technology and content are shaping the way people view the world more than ever. We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans. As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.