Insurance Call Center Agent — Growth, Bonus & Leave

CGP Personnel; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A customer service firm in Singapore is seeking an Insurance Call Centre representative to join their team. This role involves handling customer inquiries and managing complaints while providing top-notch customer service. Candidates should possess excellent communication skills and a positive attitude. The position offers opportunities for career growth, a flexible work schedule, and a salary range of $3,200 to $3,800 per month, depending on qualifications. Interested applicants should send their resumes.

Benefits

Annual Leave: 14 days

Completion Bonus: 0.5 to 1 month

Career Growth Opportunities

Qualifications

• Relevant experience in customer service preferred.
• Flexibility to work overtime when needed.

Responsibilities

• Handle customer inquiries and requests with professionalism.
• Keep customer interaction records accurate and up-to-date.
• Follow up on customer issues promptly for timely resolutions.
• Manage and resolve customer complaints effectively.
• Support operational needs by working overtime when required.
• Assist with ad-hoc projects as assigned.

Skills

Excellent interpersonal and communication skills

Positive attitude

Customer-first mindset

Education

Diploma or degree

Job description

A customer service firm in Singapore is seeking an Insurance Call Centre representative to join their team. This role involves handling customer inquiries and managing complaints while providing top-notch customer service. Candidates should possess excellent communication skills and a positive attitude. The position offers opportunities for career growth, a flexible work schedule, and a salary range of $3,200 to $3,800 per month, depending on qualifications. Interested applicants should send their resumes.