Institutional Client Account Manager

Franklin Templeton Capital Holdings Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global asset management firm in Singapore is seeking an Institutional Client Account Manager to join their team. In this role, you'll deliver exceptional client service and work closely with various teams to engage institutional clients across Southeast Asia. Candidates should have a minimum of five years in asset management, strong analytical skills, and a bachelor's degree in relevant fields. This position offers opportunities for professional growth and is rooted in a collaborative environment.

Benefits

Employee support for wellness and benefits

Opportunities for professional development

Qualifications

• Minimum five years of experience in asset management or a related client-service role.
• Bachelor’s degree required. Progress toward CFA or MBA is an advantage.

Responsibilities

• Act as the main contact for resolving client and internal inquiries.
• Prepare and deliver client reports on a timely basis.
• Create briefing materials for client and business development meetings.
• Coordinate and finalize request-for-proposal submissions.
• Support client account openings, maintenance, and closures.

Skills

Client service experience

Analytical capabilities

Strong communication skills

Problem-solving skills

Attention to detail

Education

Bachelor's degree in Business, Finance or Economics

Tools

Microsoft Office 365

CRM systems

Bloomberg

Job description

At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.

Come join us in delivering better outcomes for our clients around the world!

We are seeking an Institutional Client Account Manager to join our Institutional Client Service team in Western Asset Management Singapore. In this role, you will help us deliver exceptional service to our clients, while upholding the highest standards of ethics. You will partner closely with Business Development and Client Relationship Management teams to support and engage institutional clients across Southeast Asia.

Our team provides high-quality service to institutional clients, helping them meet their investment objectives through timely support, insights, and coordinated delivery. You will work alongside colleagues in Business Development, Marketing, Product, Investments, Legal, and Operations to ensure seamless client experience. As part of a collaborative and globally connected department, you will benefit from cross-functional exposure, ongoing learning, and opportunities for professional growth.

Western Asset Management (WAM) is a wholly owned subsidiary of Franklin Templeton. WAM is a global specialist firm of experienced fixed-income experts, operating as a single team with an open, integrated investment platform. Our collegial team culture is an advantage that makes the most of the combined experience and fixed-income acumen of our investment professionals throughout the world.

WAM utilizes our globally integrated operations platform to help preserve value and drive performance, and we leverage it as a catalyst for diversification and value creation.

Visit Global Asset Management | Western Asset to learn more who we are.

How You Will Add Value

• Act as the main contact for resolving client and internal inquiries.

• Prepare and deliver client reports on a timely basis.

• Create briefing materials for client and business development meetings.

• Coordinate and finalize request-for-proposal submissions.

• Support client account openings, maintenance and closures.

• Prepare or review presentation materials.

• Stay informed on products, strategies and markets to support client needs.

• Contribute to firmwide and departmental initiatives that address client and team priorities.

• Manage ad-hoc client projects.

What Will Help You Be Successful in This Role?

Experience, Education & Certifications:

• Minimum five years of experience in asset management or a related client-service role

• Candidates who demonstrate strong capability, attitude, and role fit are encouraged to apply.

• Bachelor’s degree in Business, Finance or Economics.

• Progress toward the Chartered Financial Analyst (CFA) designation or a Master of Business Administration (MBA) is an advantage.

Technical Skills:

• Understanding of investment concepts, especially fixed income.

• Familiarity with the asset management industry and institutional investors.

• Strong analytical capabilities with advanced proficiency in Microsoft Office 365.

• Experience with customer relationship management (CRM) systems or tools such as Bloomberg

Soft Skills:

• Experience in delivering outstanding client service.

• Strong communication and problem-solving skills.

• Ability to prioritize multiple tasks effectively.

• High attention to detail and strong time management.

• Ability to thrive in a collaborative team environment.

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.

Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to [e-mail]. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.