Inside Sales Representative (Sales Support)

TTI ELECTRONICS ASIA PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading electronics company in Singapore is looking for a Sales Representative to manage customer sales. Responsibilities include providing quotes, ensuring product delivery and quality, and maintaining customer relationships. Ideal candidates have a diploma and some experience in sales or customer service. Fluency in Mandarin is essential to communicate with clients in the Greater China area. The company offers training for candidates without experience, making this an excellent opportunity for motivated individuals.

Qualifications

• Diploma working experience in Customer Service or Sales, preferably in the Electronics Industry.
• Candidates without experience welcome to apply, training will be provided.
• Able to work independently under tight deadlines.

Responsibilities

• Sell company products and services to meet sales objectives.
• Provide price and delivery quotes to customers.
• Monitor delivery dates and product quality.

Skills

Customer service experience

Sales skills

Fluent in Mandarin

Proficient in MS Office

Ability to multitask

Education

Diploma in relevant field

Job description

Job Responsibilities:

• Sells company products and services to meet sales objectives.
• Provide price and delivery quotes to customers within tight deadline.
• Monitor, ensure delivery date and product quality meet customer requirements.
• Verify customer orders are processed correctly.
• Maintain close working relationship with Field Sales Representatives to increase customer account penetration.
• Coordinate large quotes and orders with respective stakeholders.
• Assist Branch Manager to resolve inventory write-off.
• Handle/coordinate quality issues/RMA between sales & customers.
• Prepare credit/ debit memos for customers and send to management for approval.
• Update system/ customers’ backlog with latest contract prices.
• Handle pricing & other issues between sales & customers.

Job Requirements:

• Diploma working experience in Customer Service or Sales, in Electronics Industry Preferred.
• Candidates without experience welcome to apply, training will be provided
• Able to multi-task and work under pressure in a fast paced environment.
• Able to work independently under tight deadlines.
• Fluency in spoken English and Mandarin to manage customers in Greater China.
• Proficient in MS Office Applications and Excel.