Information Technology Support

ED. ZUBLIN AG, Singapore Branch; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading IT services provider in Singapore is seeking an experienced IT Technician to manage workstations, networks, and user support. The ideal candidate will possess excellent problem-solving and communication skills, a deep understanding of computer systems and networks, and relevant IT certifications. Key responsibilities include setting up workstations, ensuring network security, and troubleshooting various IT issues. This opportunity offers a dynamic work environment focused on innovation and user support.

Qualifications

• Proven experience as an IT Technician or relevant position.
• Excellent diagnostic and problem-solving skills.
• Excellent communication ability.
• Outstanding organizational and time-management skills.
• In-depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.

Responsibilities

• Set up workstations with computers and peripheral devices.
• Coordinate user rights and management with the IT Coordinator.
• Install and configure software according to specifications.
• Ensure security and privacy of networks and systems.
• Perform troubleshooting to diagnose and resolve problems.

Skills

MacOS

WebEx

CCNA

Active Directory

Ticketing Systems

Operating Systems

Office Software

ITIL

System Deployment

Education

IT Technician certification (e.g., CompTIA, Microsoft Certified)

Job description

Responsibilities

• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
• Administrative purchases and cost control of hardware (mobiles, smartphones, notebooks, PCs, etc.) and third‑party software solutions.
• Coordinate, control and implement user rights and user management with the IT Coordinator.
• Install and configure appropriate software and functions according to specifications.
• Develop and maintain local networks to optimize performance.
• Ensure security and privacy of networks and computer systems.
• Provide orientation and guidance to users on operating new software and computer equipment.
• Organize and schedule upgrades and maintenance without deterring others from completing their work.
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.).
• Maintain records/logs of repairs and maintenance schedules.
• Oversee all IT assets by keeping a current inventory of hardware and software.
• Identify equipment shortages and place orders.
• Assist in setup, coordination, and maintenance of CCTV on construction sites.
• Perform other assigned tasks.

Requirements

• Proven experience as an IT Technician or relevant position.
• Excellent diagnostic and problem‑solving skills.
• Excellent communication ability.
• Outstanding organizational and time‑management skills.
• In‑depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.
• IT Technician certification is an advantage (e.g., CompTIA, Microsoft Certified).

Skills

• MacOS
• Advertising Research
• WebEx
• FX Options
• CCNA
• Data Center
• Active Directory
• Knowledge Management
• Administration
• Ticketing Systems
• Operating Systems
• Office Software
• ITIL
• System Deployment