Incident Manager: Disaster Response Lead (Contract)

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local recruitment agency based in Singapore is looking for an experienced IT incident manager to provide technical direction during incidents and drive resolution with various teams. The ideal candidate will possess a degree in Computer Science, with 5-8 years of IT experience and at least 3 years in Service Operations. Effective communication skills and the ability to manage conflict are crucial for this role. The position offers a one-year contract with a salary of up to $7,000.

Qualifications

• Minimum 5 to 8 years of IT experience.
• Minimum 3 to 5 years in Service Operations.
• Hands-on experience in managing IT incidents.

Responsibilities

• Provide technical direction and coordination during incidents.
• Drive group chats and bridge calls to resolve incidents.
• Manage incident and escalate when necessary.

Skills

Analytical skills

Organizational skills

Incident management

Problem-solving

Education

Degree in Computer Science or Computer Engineering

Job description

A local recruitment agency based in Singapore is looking for an experienced IT incident manager to provide technical direction during incidents and drive resolution with various teams. The ideal candidate will possess a degree in Computer Science, with 5-8 years of IT experience and at least 3 years in Service Operations. Effective communication skills and the ability to manage conflict are crucial for this role. The position offers a one-year contract with a salary of up to $7,000.