HVAC After-Sales Manager — Service & Operations Lead

Stafflink Services Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading cooling equipment service provider in Singapore is seeking to fill a permanent role in After Sales management. The ideal candidate will possess strong leadership and HVAC experience, along with a Class 3 license. Responsibilities include overseeing After Sales operations, coordinating service delivery, and liaising with various stakeholders. The role requires conducting site visits, managing team performance, and tracking service metrics to ensure customer satisfaction. Company transport is provided for the role in Tuas.

Benefits

Company transport provided

Permanent role

Opportunities for advancement

Qualifications

• Must have a Class 3 license.
• Strong leadership and HVAC experience required.
• Experience in managing after-sales operations.

Responsibilities

• Oversee and manage all After Sales operations.
• Lead and coordinate the AFS team for quality service delivery.
• Liaise with internal departments and external stakeholders.
• Conduct site visits for AFS works and troubleshooting.
• Track AFS performance metrics and drive improvements.

Skills

Leadership experience

HVAC experience

Class 3 license

Job description

A leading cooling equipment service provider in Singapore is seeking to fill a permanent role in After Sales management. The ideal candidate will possess strong leadership and HVAC experience, along with a Class 3 license. Responsibilities include overseeing After Sales operations, coordinating service delivery, and liaising with various stakeholders. The role requires conducting site visits, managing team performance, and tracking service metrics to ensure customer satisfaction. Company transport is provided for the role in Tuas.