HPE ASE Certified Helpdesk & Desktop Support Engineer

DELTEQ PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Singapore is looking for a Helpdesk and Desktop Support Engineer to manage IT services, support end-users, and troubleshoot technical issues. The ideal candidate will have 3-5 years of experience, strong technical skills in handling PCs, networks, and servers, and must hold an HPE ASE Certification. This full-time role involves working in a dynamic environment, providing technical support, and ensuring optimal IT operations, with a commitment to on-call support as needed.

Benefits

Full family medical benefits

Competitive salary range of $3500 - $4500/month

Qualifications

• 3-5 years of experience in delivering IT projects and presales.
• Must be available on call after office hours including weekends and holidays.

Responsibilities

• Deploy and configure IT end-user computing devices.
• Manage IT service requests and incidents.
• Troubleshoot PC and network failures.
• Ensure backups and restorations are completed daily.
• Monitor and improve IT infrastructure availability and security.

Skills

Troubleshooting of PC, Network and Server issues

Familiar with Windows Servers Active Directory

Implementing and Maintaining Backup Solutions

Good communication and interpersonal skills

Analytical and problem-solving skills

Education

Certificate/Diploma in IT related disciplines

HPE ASE Certification

Job description

A technology solutions provider in Singapore is looking for a Helpdesk and Desktop Support Engineer to manage IT services, support end-users, and troubleshoot technical issues. The ideal candidate will have 3-5 years of experience, strong technical skills in handling PCs, networks, and servers, and must hold an HPE ASE Certification. This full-time role involves working in a dynamic environment, providing technical support, and ensuring optimal IT operations, with a commitment to on-call support as needed.