Housekeeper (Conrad Singapore Marina Bay)

Hilton Worldwide, Inc.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading global hospitality company is seeking a Housekeeper in Singapore to oversee housekeeping operations and ensure exceptional guest service. The role requires managerial experience in housekeeping within hotels or retail. The ideal candidate will possess excellent leadership and communication skills, along with high IT proficiency. This position offers a dynamic work environment focused on teamwork and customer satisfaction.

Qualifications

• Housekeeping experience in a hotel, leisure, or retail sector.
• High level of commercial awareness and cost control capabilities.
• Flexibility to respond to a range of different work situations.

Responsibilities

• Assist with overseeing Housekeeping operations.
• Monitor performance of the Housekeeping Team with emphasis on training.
• Manage staff performance issues in compliance with policies.

Skills

Housekeeping experience in a managerial or supervisory capacity

Excellent leadership skills

Interpersonal and communication skills

Customer service commitment

Ability to work under pressure

IT proficiency

Tools

Property Management Systems

Job description

Job Description - Housekeeper (Conrad Singapore Marina Bay) (HOT0BD74)

Job Number:

HOT0BD74

Work Locations

Conrad Singapore Marina Bay, Two Temasek Boulevard, Singapore 38982

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Housekeeper is responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Assistant Executive Housekeeper.

What will I be doing?

• Assist with overseeing Housekeeping operations
• Operate within departmental budgets through effective stock and cost controls and well managed schedules
• Support departmental targets and objectives, work schedules, budgets, and policies and procedures
• Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
• Ensure team members have an up-to-date knowledge of all room categories and amenities
• Assist the Assistant Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers
• Ensure ongoing training to support Assistant Executive Housekeeper
• Ensure communication meetings are conducted and post‑meeting minutes generated
• Manage staff performance issues in compliance with company policies and procedures
• Support managing, training and developing the Front Office team
• Deputise in absence of Assistant Executive Housekeeper
• Assist other departments wherever necessary

What are we looking for?

• Housekeeping experience in the hotel, leisure, or retail sector in a managerial or supervisory capacity
• High level of commercial awareness and cost control capabilities
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Ability to work under pressure
• High level of IT proficiency
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Property Management Systems
• Experience managing a department and Profit and Loss account

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!