Hotel Events Sales Executive

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A hotel management group in Singapore seeks a Sales Manager to manage events and room sales, develop new corporate accounts, and coordinate site inspections. The ideal candidate will drive sales initiatives, maintain relationships with clients, and ensure smooth execution of events. Strong organizational skills and attention to detail are essential for this role.

Benefits

Discounts on F&B and room rates at Marriott hotels

Global Learning + Development tool access

2 nights yearly staycation with meals at Garcha Group hotels

20% off Food/Alcohol Bill at Garcha restaurants

Responsibilities

• Manage all events & rooms sales enquiries from request to payment.
• Liaise for smooth execution and conversion of group business.
• Manage site inspections and coordinate with departments for perfect showcase.
• Identify and develop new potential accounts weekly.
• Develop sales plans for identified markets/accounts.
• Determine corporate account needs and initiate sales activities.
• Manage and grow corporate accounts through tracking goals.
• Gather market intelligence on products, competition, and trends.
• Ensure prompt follow-up on incoming inquiries and proposals.
• Perform additional duties as assigned by ownership.

Job description

Overview

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott);
• Duxton Reserve, Autograph Collection Hotel (Marriott);
• The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
• The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Benefits

• As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
• As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
• 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.
• 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities

• Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.
• Liaise with in-house departments for a quick and smooth execution and conversion of group business. Maintains ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.
• Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants, coordinates all departments to execute a perfect showcase of the hotel, providing accurate information on visitors.
• To identify and develop new potential accounts (to prospect at least 2 new accounts per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned market/account to enable future bookings.
• Management and growth of corporate accounts by tracking individual transient, group and catering production goals.
• Gather market intelligence: new product ideas, competition activities, new customer trends and performance.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all sales/operational documents and adhering to the standards set by the department in execution and filing of all said documents.
• Perform any other duties assigned by owners according to changing business, economic, customer needs or restructure within Sales & Marketing Department (Corporate, Rooms & F&B).
• Managing DayAway, TagVenue and other platforms if required.
• Create partnerships with other platforms that may benefit the group for events.
• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis stating Revenue, Cost of each Event and person target.
• For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.
• Organize each Hotel Dropbox Folder to have all necessary materials for event sales.
• Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.
• Additional duties as required to support the hotel’s sales & marketing objectives.