Host - Front Office

ANDAZ SINGAPORE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is seeking a Host – Front Office to enhance guest experiences through exceptional service. The ideal candidate will possess strong interpersonal skills and have a minimum of GCE 'O' levels. Responsibilities include providing consistent guest service, assisting colleagues, and ensuring smooth front office operations. This role offers a 5-day work week, flexible benefits, and exciting perks like free hotel stays.

Benefits

5 days work week

Flexible benefits

Staff discount

Duty meals provided

Uniform provided

Midnight allowance & OT

Free Hyatt Hotel stays

Qualifications

• Minimum GCE 'O' levels required.
• Preferred Diploma/Degree in Hospitality/Tourism Management.
• Prior experience in hotel operations preferred.
• Good communication and customer service skills essential.

Responsibilities

• Provide excellent service to guests consistently.
• Assist colleagues with guest inquiries and issues.
• Contribute to the smooth operation of the Front Office.

Skills

Problem solving

Communication

Interpersonal skills

Customer service

Education

Minimum GCE 'O' levels

Diploma/Degree in Hospitality/Tourism Management

Job description

Come join us to express your Andaz as Host – Front Office if the following describes you.

You are a team-player who is always passionate about delighting your guests with the highest quality of service throughout all stages of their stay. You enjoy interacting and engaging with guests through meaningful conversations and customer service gestures so as to make their day. You are also a confident individual who is capable of multi-tasking, willing to learn and take on new challenges.

As a Host – Front Office, you will be responsible to provide excellent service to guests at a consistent level. You will work closely with your colleagues and assist them to respond to and resolve guest inquiries, requests and issues in a timely, friendly and efficient manner. The Host Assistant/Host is responsible to contribute to the smooth and efficient running of the Front Office within the Rooms Division.

Your Profile

• Possess minimum GCE "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Prior work experience in hotel operations will be an advantage
• Possess good problem solving, communications, interpersonal and customer service skills.
• Well-groomed and possesses a can-do attitude
• Able to work shifts, weekends and public holidays

Benefits

• 5 days work week
• Flexible benefits
• Staff discount
• Duty meals provided
• Uniform provided
• Applicable midnight allowance & OT
• Other exciting benefits e.g. Free Hyatt Hotel stays

** Please note that only shortlisted candidates will be notified **