Healthcare Operations Lead — Patient Experience

ENVIRODYNAMICS SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a qualified individual for a managerial role focused on overseeing service operations. The ideal candidate will possess a Bachelor’s degree in Business Administration, have a minimum of 3 years of experience in healthcare management, and demonstrate strong analytical and communication skills. This role offers the opportunity to drive service innovation and contribute to improving patient experiences.

Qualifications

• 3+ years managerial experience in the healthcare sector.
• 2+ years supervisory experience leading frontline staff.
• Strong analytical and communication skills.

Responsibilities

• Oversee day-to-day activities of assigned service locations.
• Manage front-desk functions and operational workflows.
• Coordinate with leaders for seamless patient experiences.
• Drive service innovation initiatives to enhance quality.
• Lead budgeting efforts and monitor financial performance.
• Supervise a team of non-clinical staff.

Skills

Analytical abilities

Numerical competency

Written and verbal communication skills

Education

Bachelor’s degree in Business Administration or other fields

Job description

A leading healthcare institution in Singapore is seeking a qualified individual for a managerial role focused on overseeing service operations. The ideal candidate will possess a Bachelor’s degree in Business Administration, have a minimum of 3 years of experience in healthcare management, and demonstrate strong analytical and communication skills. This role offers the opportunity to drive service innovation and contribute to improving patient experiences.