Head of Global Asset Servicing

Charterhouse Partnership | Asia; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A leading financial services provider is looking for a Head of Global Asset Servicing in Singapore. In this executive role, you will oversee all operational activities related to asset servicing across global markets, ensuring compliance, operational excellence, and risk management. The ideal candidate boasts over 15 years of experience within asset servicing or securities operations and has a proven track record in managing distributed teams. This role involves key strategic decision-making and collaboration with various stakeholders for optimal service delivery.

Qualifications

• 15+ years of experience in Asset Servicing, Middle Office, or Securities Operations.
• Deep expertise in corporate actions, income processing, and global securities markets.
• Proven track record leading large, distributed teams.
• Strong understanding of regulatory requirements across major markets.

Responsibilities

• Lead the global Asset Servicing function and set strategic direction.
• Ensure adherence to regulatory requirements and internal controls.
• Oversee end-to-end asset servicing operations.
• Strengthen operational risk frameworks and report risks.
• Serve as the senior escalation point for internal stakeholders.

Skills

Strategic leadership and vision

Operational excellence

Stakeholder management

Crisis handling skills

Job description

Overview

The Head of Global Asset Servicing will lead and oversee all operational activities related to asset servicing across global markets. This executive role ensures the accurate and timely processing of corporate actions, income events, proxy voting, reconciliations, and entitlements, while driving operational excellence, risk controls, and service delivery standards across regions. The leader will partner closely with front office, product, technology, compliance, and external custodians to ensure best-in-class servicing for institutional, wealth, and corporate clients.

Key Responsibilities

Strategic Leadership & Governance

• Lead the global Asset Servicing function, setting strategic direction, operational standards, and long-term capability development.
• Establish and maintain strong governance frameworks, ensuring adherence to regulatory requirements, audit standards, and internal controls.
• Develop and execute transformation roadmaps to drive automation, efficiency, and scalability.

Operations Management

• Oversee end-to-end asset servicing operations including corporate actions (voluntary & mandatory), dividends, interest payments, proxy voting, tax reclaims, and reconciliations.
• Ensure accuracy, timeliness, and risk mitigation across all asset servicing processes globally.
• Drive continuous improvement across workflows, SLAs, and service quality metrics.

Risk & Control

• Strengthen operational risk frameworks, ensuring effective identification, mitigation, and reporting of risks.
• Lead incident and break management, ensuring robust root‑cause analysis and sustainable remediation.
• Partner with Compliance and Risk teams to ensure full adherence to market regulations and evolving standards.

Stakeholder & Client Management

• Serve as the senior escalation point for internal stakeholders including Front Office, COO, Risk, and Compliance.
• Manage relationships with custodians, clearing agents, regulators, and market infrastructure providers.
• Support client onboarding, due diligence, and client presentations involving asset servicing products and capabilities.

Transformation & Technology

• Champion digitalisation initiatives including automation, workflow optimisation, AI‑assisted event capture, and system enhancements.
• Collaborate with Technology and Product teams on global platform upgrades, data quality improvements, and operational resilience initiatives.

Team Leadership

• Lead and inspire global teams across multiple locations, fostering a culture of accountability, collaboration, and operational excellence.
• Shape workforce planning, succession management, and talent development frameworks.
• Promote continuous learning, innovation, and a strong risk & control mindset.

Qualifications & Experience

• 15+ years of experience in Asset Servicing, Middle Office, or Securities Operations within global financial institutions.
• Deep expertise in corporate actions, income processing, and global securities markets.
• Proven track record leading large, distributed teams in a complex operational environment.
• Strong understanding of regulatory requirements across major markets (US, Europe, APAC).
• Experience driving transformation or digitalisation programs.
• Exceptional stakeholder management, communication, and crisis‑handling skills.
• Ability to operate and influence at senior executive levels.

Competencies

• Strategic leadership and vision
• Strong risk and control mindset
• Operational excellence and process optimisation
• Executive communication and stakeholder influence
• Change leadership and transformation
• Client‑first mindset