Head of Form Teacher

FUREN INTERNATIONAL SCHOOL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An educational institution in Singapore is seeking an experienced Head of Form Teachers to lead student operations and form teacher management. The role includes monitoring student satisfaction and compliance with regulations. Candidates should possess a Bachelor’s degree with 5-8 years in operations management. Strong leadership and communication skills are essential. This position plays a pivotal role in enhancing the student experience and managing day-to-day school operations.

Qualifications

• Minimum 5–8 years of relevant experience in operations management, preferably in an education or student-focused environment.
• Proven leadership experience managing teams and cross-functional stakeholders.
• Strong understanding of student support systems, compliance requirements, and operational governance.

Responsibilities

• Lead and oversee the Form Teacher Unit for effective student support and communication.
• Monitor and control student dropout rates and ensure compliance with regulatory standards.
• Oversee student accommodation operations and manage related complaints.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Detail-oriented

Education

Bachelor’s degree or higher in Education, Business Administration, Management, or related field

Job description

We are seeking an experienced and hands‑on Head of FormTeachers to oversee student operations, form teacher management, studentaccommodation, and administrative governance. This role plays a critical leadership function in ensuring high student satisfaction, regulatorycompliance, and smooth day-to‑day school operations.

The successful candidate will work closely with academic, student services, marketing, and management teams to maintain operational excellence and a positive student experience.

Key Responsibilities

1. Student Operations & Form Teacher Management

• Leadand oversee the Form Teacher Unit, ensuring effective studentsupport and communication.
• MonitorForm Teacher performance against KPIs and institutional standards.
• Reviewand refine KPIs and SMART targets for Form Teachers.
• Conductweekly Form Teacher meetings and ensure proper documentation.
• Overseestudent orientation programmes, assemblies, and weekly announcements.
• Ensuretimely and accurate communication to students and parents.
• Reviewstudent survey data and prepare analysis reports for management.
• Investigatestudent feedback and complaints, coordinate follow-up actions, andrecommend process improvements.
• Ensureaccurate and timely updates to student records and the Student InformationSystem (SIS).

2. Student Experience & Retention

• Monitorand control student dropout rates (excluding academic-relatedwithdrawals).
• Overseestudent leave application processes in compliance with Edutrust andregulatory standards.
• Reviewand update relevant student-related policies and procedures annually.
• Ensureproper onboarding, training, and development of Form Teachers, includingcounselling and student management skills.

3. Student Accommodation Oversight

• Overseestudent accommodation operations.
• Establishand monitor discipline inspection routines.
• Coordinateweekend activity schedules in collaboration with student activity staff.
• Investigateand manage accommodation-related complaints and reports.

4. Administration & Corporate Governance

• Headthe Administration function, including supervision of Board Secretaryduties.
• Overseecompany registration matters, resolutions, contract management, andproperty-related documentation.
• Supportstrategic initiatives such as campus expansion or property sourcing whenrequired.

5. Stakeholder & Cross-Department Collaboration

• Workclosely with Student Discipline, Student Activities, CCA, Marketing, andManagement teams.
• Actas a key liaison between the school, students, parents, and internalstakeholders.

6. Other Duties

• Performany additional duties as assigned by management.

Requirements

• Bachelor’sdegree or higher in Education, Business Administration, Management, or arelated field.
• Minimum5–8 years of relevant experience in operations management,preferably in an education or student-focused environment.
• Provenleadership experience managing teams and cross-functional stakeholders.
• Strongunderstanding of student support systems, compliance requirements, andoperational governance.
• Excellentcommunication, organisational, and problem-solving skills.
• Detail-orientedwith strong documentation and reporting abilities.
• Familiaritywith Edutrust or similar regulatory frameworks is an advantage.