Head of Digital Management

United Overseas Bank; Singapore; On-site; SGD 150,000 - 250,000; Full time

Job summary

A leading financial institution in Singapore is seeking a seasoned technology leader to define and execute their digital banking strategy. The ideal candidate will have over 15 years of experience in digital delivery leadership, overseeing large teams and optimizing delivery processes. Responsibilities include managing vendor relationships, leading modernization initiatives, and ensuring compliance with regulatory standards. This position requires a strong understanding of banking processes and emerging technologies, along with proven talent development skills.

Qualifications

• 15+ years of experience in digital delivery leadership within large financial institutions or technology organizations.
• Proven ability to build and run delivery at scale with 500+ engineers across multiple geographies.
• Strong understanding of Retail and Wholesale Banking processes, digital platforms, and emerging technologies.

Responsibilities

• Define and execute the technology strategy for digital banking.
• Oversee program and portfolio planning, optimizing delivery processes.
• Serve as a trusted technology partner to senior leaders.

Skills

Digital delivery leadership

Architectural direction

Program management

Stakeholder management

Talent development

Job description

Key Responsibilities:

Strategic Leadership

• Define and execute the technology strategy for digital banking as part of a broad modernisation program.
• Shape multi-year roadmaps balancing innovation, stability, security, scalability, and cost efficiency.
• Drive platform convergence and reuse while enabling domain-specific capabilities that enhance customer experiences.

Budget, Vendor & Portfolio Management

• Oversee program and portfolio planning, dependency management, and release governance.
• Own prioritization, estimation frameworks, capacity planning, and delivery outcomes across digital banking initiatives.
• Manage strategic vendor relationships, tua workforce, and offshore delivery centers.
• Ensure transparency on progress, risks, dependencies, and benefits realization.

Delivery and Engineering Oversight

• Optimize delivery processes across SDLC using AI-driven tools, best practices, and estimation models.
• Lead delivery across mobile, web, engagement systems, workflow platforms, APIs, and integration layers.
• Enforce modern engineering practices (Agile, Microservices, Containerization, DevSecOps, CI/CD, SRE) to ensure high availability, resilience, and performance.

Digital Architecture, Platforms, and Modernisation

• Set architectural direction in partnership with Enterprise Architecture.
• Lead modernization initiatives including cloud-native adoption, event-driven architecture, domain-driven design, microservices, containers, and API integration.
• Champion shared platforms and common services to accelerate delivery and reduce complexity.

Stakeholder Management

• Serve as a trusted technology partner to senior leaders across Technology & Operations, Retail, Wholesale, and Group functions.
• Provide input on product launches, technical feasibility, delivery roadmaps, partnerships, and market expansion.
• Influence at executive level with a focus on business226 outcomes and customer impact.

Team Leadership

• Recruit, develop, and retain top technical talent.
• Foster a culture of engineering تحميل excellence, accountability, innovation, and continuous improvement.
• Drive capabilityÜber development, roleClaridity, and career pathways for engineering chapters, tribe leads, and delivery teams.

Risk, Security & Regulatory Excellence

• Ensure compliance with MAS and global regulatory standards for resilience, data protection, and auditability.
Embed security-by-design and privacy-by-design principles. Collaborate with Technology Risk, Cyber Security, Infrastructure, and Compliance teams to proactively manage risks.

Qualifications:

• 15+ years of experience in digital delivery leadership within large financial institutions or technology organizations.
• Proven ability to build and run delivery at scale (500+ engineers) across on-shore/off-shore and multiple geographies, preferably ASEAN and China.
• Strong understanding of Retail and Wholesale Banking processes, digital platforms, and emerging technologies.
• Hands‑on experience with program management, estimation, Disciplined Agile, SAFe, and Waterfall methodologies.
• Proven track record in uplifting modern engineering standards (architecture, DevOps, test automation, performance, security) and maturing SRE/observability.
• Hands‑on production support leadership with measurable outcomes in stability, MTTR, and release reliability.
• Talent development experience in scaling leaders of leaders across global delivery teams.